The Edge Quality/Communications Consultants

Ontario – Toronto GTA – Thornhill


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The Edge provides a range of services in the areas of human rights, human resources and communications. In its human rights practise, The Edge develops and implements corporate human rights policies, conducts investigations and facilitates the resolution of conflict in the workplace. It also conducts training programs across a spectrum of issues including managing a workplace human rights policy, sexual harassment, mediation, investigation techniques, diversity management and introduction to the human rights policy for employees.
The Edge€™s communications specialties include crisis management and media relations. Through our extensive media relations and crisis management experience we either represent companies to the media or providing them with the advice needed to deal with issues of intense public scrutiny.
Country of Ownership: Canada
Year Established: 1994
Exporting: No
Primary Industry (NAICS): 541611 - Administrative Management and General Management Consulting Services
Alternate Industries (NAICS): 611430 - Professional and Management Development Training
Primary Business Activity: Services

Human rights services, Workplace conflict resolution services, Investigation, Mediation

Key / Major Clients: Health
- Peterborough Regional Health Centre
- Royal Victoria Hospital (Barrie)
- Hamilton Health Science Corporation
- Peel Regional Police
- Halton Regional Police
- Canadian Armed Forces
High Tech/Automotive
- General Motors Canada
- Johnson Controls LP
- Mapinfo Canada
- Cami Automotive
- Telus (Arqana Technologies)
- Leer Corporation
- Henry€™s
- Husky Injection Moldings Systems
- PBB Logistics
- Ontario Northland Transportation Commission
- Norampac
- PennCorp Life Insurance Company
Provincial/Municipal Government
- City of Toronto
- City of Windsor
- Credit Valley Conservation Authority
- Government of Ontario €” Ministry of Citizenship, Culture and Recreation
- Government of Ontario €” Ministry of Natural Resources
- Canada Post
Post-Secondary Education
- Sheridan College - McMaster University
- Northern College - Conestoga College
- Fanshawe College - University of Waterloo
Sport/Performing Arts
- Rowing Canada Aviron
- Directors Guild of Canada
- Sport Ontario
- Basketball Canada
- Torys (formerly, Tory Tory DesLauriers - Bennington)
- York University Centre for Practical Ethics
- Community Resources Consultants of Toronto
- Community Living Toronto
Testimonial: Comments from participants at a recent two-day investigation training program conducted by Alan Shefman, President of The Edge
€œThe content was excellent and the facilitator was fabulous. It was participatory and a well organized session. What I would suggest most is that this training has paramount importance for supervisors than anyone else. They are the frontline people who encounter such complaints. Any action or inaction on their part will affect our mutual respect policy. If we have the budget, I recommend this training for all supervisors in our agency.€?
€œI do feel it was a great overview. A lot of the information we are applying to other procedures where we use investigations. I thought the facilitator was great and demonstrated in depth knowledge. I feel further time in working through the investigation process and questioning would be helpful as a follow up. Also the case examples were great and I could see one of my work sites as fitting the profiles. More in depth education into the code and some of the case law issues would be a great next step. I feel we just scratched the surface, as overwhelming as it was! This definitely needs to be rolled out to managers/ supervisors [need awareness of code, our responsibilities and to be mindful of legal issues/impacts]. I really got a lot out of the training and look forward to more!!€?
€œThe training was very helpful. I thought the facilitator was very good at explaining and clarifying the issues around harassment/discrimination/bullying as well as conducting investigations. I would have liked to spend more time on the investigation process, but that was not possible with the amount of material we had to go through in 2 days. Overall....excellent 2 days of training!€?

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Profile ID: LFCA-COD-O-7976

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