Ontario – Ottawa – Nepean
Corporation
www.12yearsandcounting.com
Ontario
Ottawa
Nepean
Corporation
active
Philip J. Baker is a business analyst, process facilitator, documentation and web content manager, proposal/RFP/project coordinator, and an award-winning technical writer and editor with 20 years of experience. He has been self-employed since March 1990.
Country of Ownership: Canada
Year Established: 1990
Exporting: No
Primary Industry (NAICS): 541611 - Administrative Management and General Management Consulting Services
Alternate Industries (NAICS): 561410 - Document Preparation Services
711513 - Independent Writers and Authors
Primary Business Activity: Services
Total Sales ($CDN): $1 to $99,999
Number of Employees: 1
Services:
Consulting services, Contract, procurement, and acquisition support services, Program management/support services, Other administrative and management support services, Other professional services, Personal services contracts, Technical writing services, Business analysis
Technology:
SKILLS PROFILE
Technologies and Applications
* Military, Police, Criminal, Immigration, Refugee and Employee Records, Fingerprint Management, IT Security, Risk Management, ATIP, MG-Series, ITSG-4, MITS, Common Criteria, ITSM, ITIL v3, Rational Unified Process (RUP), Space and Satellite Systems, CSA, DND, UL, DOD, FAA, MOD, AQAP and ISO Regulations, Standards, Guidelines and Terminology
* Issuance Systems, Magnetic Stripe Readers, Bar Code Scanners, OCR, CD-ROM, Machine Readable Passports (MRP), Driver's Licenses (MRDL) and Travel Document Issuance (MRTDI) Systems
* IETM, ETM, Records Management and Text Retrieval
* Electronic Directory Services, Metadirectory Software and Web Technology
* Terabit Routers, Switches, Networking and Network Operating Systems
* Telephony and Telecommunications
* Health and Safety, Medical, Legal and Training Documentation, the OHSA, Specific Regulations Under this Act, WSIA, RHPA, PHA, F - DA and CLC Regulations, Codes, Standards, Guidelines and Terminology
Project Management, Product Development and System Development Methodologies
* Treasury Board (TB) Enhanced Management Framework (EMF)
* Rational Unified Process (RUP) and Iterations Methodology
* Telecommuting and Rapid Product Prototyping
* Rapid Application Development (RAD) Techniques
* DMR P+, IPMP and 3-D
Software, Authoring Tools, Versions, Style Guides and Memberships
* MS Project 97-03 and MS Outlook 00-03
* Rational Requisite Pro 03, Test Manager 03 and ClearCase Explorer 3.0
* RDIMS 6.0, Documentum eRoom and FileTRUST
* Visual Source Safe 6.0 and GroupWise 7.0.2
* MS Word 95-03 and Corel WordPerfect 5.1-12.0
* FrameMaker 5.0-7.0 and Frame+SGML 5.5.6
* MS Excel 95-03, QuattroPro 12 and Lotus 1-2-3
* MS Visio Pro 00-03, MS PowerPoint 95-03, Wiki and eDrawings 05
* SolidWorks Office Professional 04 and Hummingbird Imaging 5.1
* Paint Shop Pro 5.0, PhotoDeluxe 2.0, MacDraw Pro and SnagIt 8.0
* Dreamweaver 8.0, RoboHelp 8.0, Doc-to-Help and HTML
* Adobe Acrobat Pro 8.0 and WinZip 9.0
* The Canadian Style: A Guide to Writing and Editing
* The Microsoft Manual of Style for Technical Publications
* The Chicago Manual of Style
* Eastern Ontario Chapter of the Society of Technical Communicators from 1998 to Present
* Editors' Association of Canada (EAC) from 05/93 to 04/01
PROFESSIONAL DEVELOPMENT
* Certified Business Analysis Professional (CBAP) Program
* ITIL v2 and v3 Fundamentals
* Advanced MS Project 2000
* Online Documentation: WinHelp, HTML Help and Web Pages
* Advanced RoboHelp and Using RoboHelp 8.0
* FrameMaker 7.0, ForeMost Enterprise 2.1.1, ETM, IETM and HTML Fundamentals
* Executive MBA Courses, University of Ottawa, HR Management, Organizational Behaviour, Data Analysis and Financial Accounting
* Getting the Most From the Web
* Advanced Internet Research Tools and Techniques
* Indexing and Online Help With Doc-to-Help, and Online Editing
* Going Online: Making the Right Decisions
* Effective Web Design and Development
* Beyond Words: Visual Literacy for Technical Communicators
* Managing Priorities, and Meeting Multiple Deadlines and Objectives
* Building High-Performance Teams and Conflict Resolution
* Time Management
* ISO 9000 Standards and Making Quality Happen
* Technical Marketing and Proposal Preparation
* Listening Skills for Business People
* Management Principles, and Business Systems Analysis and Design
* Effective Audio/Visual Presentation Techniques
* Microsoft Basic and Advanced Microsoft Basic
* Basic Accounting and Advanced Lotus 1-2-3
CERTIFICATIONS
* Certified Business Analysis Professional (CBAP)
* IT Infrastructure Library (ITIL) v2 and v3
Sector:
Classification Codes
Dun and Bradstreet Number: 257371781
Unique Applications: Knowledgeable in technical terminology and the tendering processes of the federal government, NASA, the Canadian, US and British military, NATO, various foreign governments and the commercial sector.
Key / Major Clients: Successfully completed completed business analysis, process facilitation, documentation management, RFP coordination, technical writing or editing assignments for the Canada Revenue Agency (CRA), the Royal Canadian Mounted Police (RCMP), Public Works and Government Services Canada (PWGSC), the Department of National Defence (DND), Human Resources and Skills Development Canada (HRSDC), the Department of Foreign Affairs and International Trade (DFAIT), Agriculture and Agri-Food Canada (AAFC), the former Canada Communication Group (CCG), Transport Canada, the Software Human Resource Council (SHRC), the Canadian Space Agency, and the Health Care Health - Safety Association (HCHSA) of Ontario.
Worked with SNC-Lavalin ProFac, KWA Partners, AiT Corporation, Spar Aerospace, TRW Canada, DMR Group, Dataware Technologies, EDS Canada, Ameridata Canada, Gandalf Canada, Acart Graphics, Valcom, Lockheed Canada, Bendix Avelex and Martin Marietta Canada on a variety of multi-million dollar business development proposals.
Private-sector experience also includes projects on behalf of what is now Allen-Vanguard, ADGA Group, TrueArc, Nortel Networks, Silicon Access Networks, CGI Group, Bell Canada, LINMOR, the Ottawa Heart Institute, Andersen Consulting, and Storgaard - Associates.
Testimonial: Each of the following testimonial statements is from a letter of reference that I would be pleased to provide upon request: "... a very logical and clear writing style."
"... superior analytical, leadership and communication skills."
"His real-world exposure and expertise would be valuable assets to any company."
"Mr. Baker was able to quickly assume a leadership role."
"... a superlative job."
"He consistently demonstrated a high level of professionalism and dedication .... His energy, determination and extensive knowledge of proposal management ... played a key role in developing an
impressive, high-quality, winning response."
"Phil was instrumental in coordinating the bid effort using a multi-disciplinary team of resources .... We ultimately won a $3 million contract, a major success for us in a recessionary cycle."
"He went beyond our expectations and established a new standard of work ethics in our firm."
"What made Phil such an asset was his desire for us to succeed. He took our success personally."
"Without Mr. Baker's assistance, it is debatable whether we could have responded at all, let alone won the contract."
"Mr. Baker quickly assessed our strengths and assigned duties to maximize individual areas of expertise."
"Phil is ... highly motivated ... an excellent team leader. He has the ability to get the job done."
"Mr. Baker's written communication skills are impeccable and he has an unwavering commitment to quality in all aspects of his work."
"I was extremely pleased with Mr. Baker's performance in a role that required considerable tact, diplomacy and mature judgment."
"I really appreciated your knowledge of and experience with the tendering process, from the initial development of the RFP to final evaluation."
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