Ontario – Toronto GTA – Markham
Corporation
www.cbltech.ca
Ontario
Toronto GTA
Markham
Corporation
active
CBL is a Canadian company with international locations that recovers
data directly from hard disk drives, RAIDs and magnetic tape that is
no longer accessible by the user because of user error, hardware problems, software problems, viruses or any other cause.
Mission
To become the leading provider of data recovery services for
clients experiencing data loss due to hardware failure, natural
disaster or software corruption by offering advanced data
retrieval techniques and outstanding customer support.
Company History
Partners Bill Margeson and Zhengong Chang founded CBL Data
Recovery in 1993. Employing more than 20 people, the company
offers data recovery services worldwide through its main
headquarters, via 20 authorized partners.
CBL specializes in recovering mission critical data due to
mechanical or electrical failure, virus activity, system
malfunctions, accidental erasure or reformat, water, fire or
smoke damage, and file corruption. Last year the company handled
more than 3,200 data recovery projects at their 4,500 square foot
facility. However, CBL Data Recovery did not begin as data
recovery specialists.
The company originally opened their doors offering hard drive
repair services. As the business progressed, the company dabbled
in data recovery. Eventually it became the core business and in
1994 the company ceased repairing hard drives to focus solely on
data recovery.
CBL executive offices are located at 590 Alden Road, Unit #105,
Markham, Ontario, L3R 8N2. The telephone number is
1-800-551-3917.
Service Offering
Consultation - CBL Data Recovery strives to offer comprehensive,
no-hassle service even from initial contact. Each call to CBL
begins with a free no-obligation call to a trained customer
service representative. Clients are asked about the events
leading up to their data loss and are counselled on the options
available to them. Media which is sent into the lab for
diagnostic tests will be tested and those results, including a
job quotation, will be made available to the client usually
within one business day, giving them the up front information
they need to make an informed decision. Customers only pay for
recovered data. In fact, the company's motto is 'No Data - No
Charge.'
Implementation - More than 85% of 'lost' data is recoverable. CBL
technicians have recovered data from dropped, fire-damaged and
water-damaged drives, as well as accidental media erasures.
Through their commitment to innovation, the staff at CBL has
developed in-house proprietary software and hardware solutions to
retrieve the maximum amount of data with a turnaround time of
less than two days. Customer service representatives keep clients
informed of their data status every step of the way via phone,
fax or E-mail.
Delivery - CBL Data Recovery recognizes the need to provide fast,
reliable service. To meet that demand the company has partnered
with delivery specialists Federal Expressâ„¢. Using state-of-the
art tracking technology, CBL can arrange next-day shipment of
data to many locations around the world, minimizing client
downtime. For even faster service, CBL utilizes direct
modem-to-modem transfer or high-speed T1 data transfer across the Internet.
Country of Ownership: Canada
Year Established: 1993
Exporting: Yes
Primary Industry (NAICS): 541510 - Computer Systems Design and Related Services
Primary Business Activity: Services
Number of Employees: 24
Services:
Data recovery, Data conversion
Technology:
Company Direction
CBL Data Recovery aims to provide leading-edge data recovery to
Fortune 500 companies, government, military, financial,
educational, and research institutions by offering secure
facilities, and developing new solutions to keep pace with the
changing face of technology. The key aspects of this strategy
include the following: Trained Experts - CBL Data Recovery's success depends largely on
its skilled staff, hand-picked from around the world for their
unique talents. Trained to recover mission critical data when all
other conventional methods have failed, CBL's engineers are
meticulous when it comes to problem solving, often inventing new
tools and solutions for each individual client.
Top-notch facilities - The main headquarters for CBL Data
Recovery features an industry-standard Class 100 Clean Room,
complete with laminar tables that enable specially trained
technicians to perform hard drive analysis in a safe, virtually
dust-free environment.
Outstanding Support - CBL Data Recovery is founded on
old-fashioned principles that ensure its customers not only get
fast, reliable service, but also friendly service. CBL Data
Recovery offers 24-hour, service via phone, fax and web site
seven days a week. Clients are given ongoing reports regarding
the progress of their particular process. Once a project is
complete, a CBL customer service representative contacts the
client to confirm the successful data recovery.
Leading-edge technology - CBL Data Recovery utilizes an unlimited
number of propriety tools and techniques, including its own
unique replicating technology to exact a bit-by-bit copy of the
client's entire drive contents onto its own media ensuring that
the original data is not further damaged through testing. As
well, the company employs industry-standard Hex editing tools,
scanning utilities and its own Unix translator for Linux.
Extensive in-house library - The company maintains an in-house
inventory of thousands of drives, adapters, test beds and
diagnostic systems giving it the ability to handle almost any
situation, including data retrieval on obsolete equipment.
Universal support for all media and operating systems - CBL Data
Recovery has the ability to recover data from all makes and
models of PCs and notebooks, including IBM, Mac, SUN stations,
SGI Silicon Graphics machines, HP Apollo Workstations, and Unix
systems. Plus since CBL's unique proprietary technologies are not
dependent upon emulating server hardware or software
configurations, the company can offer fast, cost-effective data
recovery from any RAID configuration or multi-drive array no
matter how exotic or complex.
Disaster Recovery Consulting - CBL Data Recovery provides
consulting services for disaster recovery planning, data recovery
systems and expert witness testimony in computer data loss,
insurance fraud, and criminal cases. A team of knowledgeable
staff provides consultation and evaluation regarding the
integrity of data backup systems and disaster recovery plans. The
company has worked on many sensitive government projects and
private investigations of computer data loss and fraud. CBL
affiliates have extensive disaster recovery experience acquired
by assisting thousands of companies recover data thought to be
permanently lost from their computer backup tapes.
Tape/cartridge analysis and recovery - CBL Data Recovery has the
specialized equipment and expertise needed to recover tape or
cartridge data lost as a result of unaligned read heads, broken
tapes, partially overwritten media, tape stretch, damaged corrupt
catalogs and various "End of File" error commands.
SyQuest - Removable Media - CBL Data Recovery offers immediate
free diagnostic evaluation for SyQuest or other removable
cartridges. Upon receipt, engineers will then diagnose the
problems relating to the specific media and will prepare a
comprehensive report, complete with a firm estimate of the cost
to recover the data. A faxed report is then sent out followed by
a customer service call to determine the next steps.
Briand Michael
Delana Donna
Hilliard Carol
Pelosi Dan
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