Freeborn & Associates

Ontario – Wiarton – Thornbury

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Freeborn - Associates is a Management Consulting firm that helps
organizations achieve their goals. We help your team realize
their true potential, so that they satisfy their customers more
effectively and efficiently, in a way that enhances the
consumer€™s and society€™s well being.
We can help your business in 3 practical ways: 1. Assessing your current situation
2. Providing a strategy for improving your business
3. Conducting recognized educational workshops so your team has
the tools they need to succeed.
Country of Ownership: Canada
Year Established: 1997
Exporting: Yes
Primary Industry (NAICS): 541611 - Administrative Management and General Management Consulting Services
Alternate Industries (NAICS): 561920 - Convention and Trade Show Organizers
611430 - Professional and Management Development Training
Primary Business Activity: Services

Services:
Management consulting, Training, Audits, Facilitation

Sector:
Classification Codes
Dun and Bradstreet Number: 256862152
Distribution of Employees
ManagementConsultant
Event Planner
Facilitator/R - D
Trainer - Service
Trainer - QA
Trainer - French
Unique Applications: What we do
The world is continuously changing. Our job is
to know how to manage that change, identify
opportunities for your business and transfer our
knowledge so that our clients benefit.
Freeborn - Associates will work with your
organization to develop a "customized" solution
that works. To ensure this we follow a process,
a series of steps, that set and manage
expectations for each client.
1. The initial meeting with our clients gives
them an opportunity to get to know us and for us
to know them. At this meeting we identify what
the client can expect from us and explain what
commitment we need from the client.
2. A preliminary 'diagnosis' of our client's
needs is next. We get at the root causes of
their challenges and identify some possible
solutions. This is when our client can look at
some options.
3. Preparing a proposal and agreeing on a
process, how the project is going to be managed,
is required before moving forward.
4. Straightforward, practical issues such as the
communication process with the client and how
time will be allocated during the assignment.
This includes things like how much time will be
spent on research, face to face meetings,
documentation and reporting. We make sure our
clients are in agreement with our methodology
before we start to conduct the assignment.
4. Fact finding using information from the
company, the industry or the marketplace, helps
us provide a more precise diagnosis of the
client's needs. We analyze the information and
provide feedback to our client.
5. Developing an action plan that will work is
the next step. You want proposals that are
results oriented and realistic. We will provide
ideas for solutions; evaluate the alternatives
and present our recommendations.
6. Successful implementation requires us to
support our clients through coaching,
facilitation, training and developing the client
team. We are available to provide hands-on
assistance throughout the implementation of your
plan.
7. Evaluation and follow-up are critical to the
measurement of success for each project. A final
report will include the changes we have observed
and cite the feedback from the participants.
Using this information we can look forward to
next steps that will keep your company on a path
of continuous improvement.
Freeborn - Associates follows this process with
all of our engagements so that our clients know
what to expect and get what they've been promised.
Key / Major Clients: Beaver Foods Limited
Bristol Place Hotel
British Columbia€™s Children€™s Hospital
Burlington Golf - Country Club
Calgary Stampede
Canadian Linen - Uniform
Compass Group Canada
Correctional Services Canada
CREIT Management Limited
Delta Chelsea Hotel
GWL Realty Advisors Ltd.
Harvey€™s Restaurants
Hobart Food Equipment
Holiday Inn Hotels
Kostuch Publications Limited
National Restaurant Association
Northlands Park
Ontario Jockey Club
Ontario Tourism Education Corporation
Paramount Canada€™s Wonderland
Permul Limited
Saitech International
Serca Foods Distribution
Smitty€™s Canada Limited
Sodexho Management Services
Swiss Chalet
Toronto Board of Trade
Toronto Hospital
TrainCan Inc.
University of Calgary
University of Guelph
Wade Antenna Ltd.
Success Stories: Canadian Association of Foodservice Professionals
Top Management Night - Event Planning - Record
Funds Raised for scholarships.
2003 Winner of Award for Management in Advisory
Services - Food Service Consultants International
HACCP Implementation in Prairie Correctional
Services.
Customer Service Training and Management Skills
Training - Great West Life, Realty Advisors
Food Safety Certification - CARA Corporation
Development of Training Materials for NRAEF
Testimonial: "I would like to take an opportunity to thank
you. In particular, for your ability to be
innovative and pro-active in responding to the
changing needs of IBM and its employees. You
have re-engineered several processes with a focus
on quality and value".
J.L. Boudreau, Project Analyst, IBM Canada
"One would be challenged to find an organization
more passionate about training than Freeborn -
Associates.
The National Restaurant Association Educational
Foundation is thankful for its working
relationship with Freeborn - Associates and plans
to work with them more in the future."
Randall Towns
Product Development Leader
National Restaurant Association Educational
Foundation

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