British Columbia – Victoria – Victoria
Corporation
www.fusionperform.com
British Columbia
Victoria
Victoria
Corporation
active
The Fusion of Sales and Service
Our recent rebranding has given us a new look that speaks to the expansion of our services beyond the delivery of sales and sales management training. For our clients we create performance through the Fusion of Sales and Service.
Strategy. Execution. Achievement.
We demonstrate how to provide exceptional customer service and generate greater sales with proactive methods that are proven, practical, and effective.
We build a coaching environment that supports personal development, team achievement, and accountability for results.
Fusion Performance Group History
The roots of Fusion Performance Group go back to 1987 when Larry Smith started a sales training company called ISI which focused on the automotive industry. In 1990 Larry was approached by the COO of what was then Pacific Coast Savings in Victoria, BC. PCSCU had previously spent a considerable amount of money and time in service - sales training that had little or no effect when it came to changing the behavior of front-line staff. One of the board members suggested that training companies from the banking industry don't even understand sales and sales management. He recommended they look outside the industry for help in changing the transactional order taking culture that they were accustomed to, to one of professional service and pro-activity.
Of course when they approached Larry he was a little reluctant to launch into another industry. So naturally he devised a comprehensive proposal that he was sure that PCSCU would find too expensive. They said yes. The program was highly successful and we were officially launched into the financial services market. The transformation at PCSCU brought additional clients anxious to duplicate their success. We added more personnel, refined the training materials, and continued to grow and specialize in sales processes for the financial services industry.
In 1998 we restructured forming a new company to focus strictly on the financial services industry. ISI / PAL Automotivaters Inc. continues to be a highly successful international company serving the automotive industry. Our recent rebranding has given us a new look that speaks to the expansion of our services beyond the delivery of sales and sales management training. For our clients we really do create performance through the Fusion of sales and service. Strategy. Execution. Achievement.
Our client list is extensive and has seen us working with large, multi-branch banks and Credit Unions in big cities to single branch institutions in rural Canada and everything in between.
Country of Ownership: Canada
Exporting: No
Primary Industry (NAICS): 611430 - Professional and Management Development Training
Primary Business Activity: Services
Services:
Sales - managment training
Sector:
Key / Major Clients: Advantage Credit Union
Affinity Credit Union
Alaska USA Federal Credit Union
ASCU Credit Union
Albertville Credit Union
Assiniboia Credit Union
Assiniboine Credit Union Ltd.
Atlas - Civic Employees Credit Union
Auto Workers' (Oshawa) Credit Union
Banca Commerciale Italiana
Barhead Savings - Credit Union Ltd.
Battle River Credit Union Ltd.
Bayshore Trust Company
BCU Financial
Beaumont Credit Union
Biggar and District Credit Union
Birch Hills Credit Union
Boeing Employee's Credit Union
Buduchnist Credit Union
Caisse populaire de Paquetville
Caisse Populaire De Verner
Caisse Populaire Girouxville
Canadian Western Bank
Canora Credit Union
Carrot River Credit Union
Churchbridge Credit Union
Capital City Savings
Chinook Credit Union
Civil Service Co-op Credit Society
Clark County School Employee Credit Union
Coast Capital Savings
Coastal Community Credit Union
Community Savings Credit Union
Conexus Credit Union
Cornerstone Credit Union
Credit Union Central BC
Credit Union Central of Manitoba
Credit Union Central of Ontario
Credit Union Central of Saskatchewan
Creditor Resources Canada
Croatian Credit Union Ltd.
Cypress Credit Union
Delta Credit Union
DOW Chemical Employees Credit Union
Edmonton Civic Empl. Credit Union Ltd.
Edmonton Firefighters Credit Union
Fairview - District Credit Union
First Ontario Credit Union
First Calgary Financial Savings
Food Family Credit Union
Fraser Valley Credit Union
Gainsborough Credit Union
Grand Forks - District Credit Union
Grand River Credit Union
Grande Prairie and District Savings
Gravelbourg Credit Union
Guelph - Wellington Credit Union Ltd.
G - F Financial Group
Halton Community Credit Union Ltd.
Heartland Credit Union
Horizon Credit Union
Hussar Credit Union Ltd.
Interior Savings
Island Savings Credit Union
Kamsack Credit Union
Kawartha Credit Union
Kellogg Employees Credit Union
Kindersley District Credit Union
Kingston Community Credit Union
Kipling Credit Union LA Glace Savings - Credit Union Ltd.
Lakeland Credit Union Ltd.
Leoville Savings and Credit Union
Manning Credit Union
Meadow Lake Credit Union
Melville District Credit Union
Metro Credit Union
Moosomin Credit Union
Morse Credit Union
Nanaimo Credit Union
Niagara Credit Union
Nicola Valley - District Cr. Union
Nipawin Credit Union
North Peace Savings - Credit Union
Northern Lights Credit Union
Northern Savings Credit Union
Northwest Credit Union Ltd.
Olympia Credit Union
Omista Credit Union
Osoyoos Credit Union
Ottawa Carelton Educ. Credit Union
Ottawa Firefighters Credit Union
Page Credit Union
Parkland Savings - Credit Union
Parry Sound Muskoka Credit Union
Plainsview Credit Union
Prairie Centre Credit Union
Prince Albert Credit Union
Prince George Credit Union
Public Service Credit Union
Quesnel - District Credit Union
Quinte Community Credit Union
Ranger Insurance Brokers
Rochdale Credit Union
Royal Bank of Canada
Sand Hills Credit Union
Sask Valley Credit Union
Saskatoon City Employees Credit Union
Saskatoon Credit Union
Shaunavon Credit Union
Simcoe Grey Credit Union Ltd.
So-Use Credit Union
SouthWest Credit Union
Spectra Credit Union
Spruce Credit Union
Squamish Credit Union
Tisdale Credit Union
St. Willibrord Community Credit Union
Summerland - District Credit Union
Sun Parlor Community Credit Union
Sydenham Community Credit Union Ltd.
Terrace - District Credit Union
Togo Credit Union
Transcona Credit Union
Ukrainian Credit Union
Union Bay Credit Union Ltd.
Unity Credit Union Ltd.
Vermilion Savings - Credit Union Ltd.
Vernon - District Credit Union
Whitefox Credit Union
Windsor Municipal Employees Credit Union
Yellowhead Credit Union Ltd.
Testimonial: €œMore €œAha€? moments in 2 days than 2 years of customer service experience.€?
€œThis course is well worth the time and energy to attend.€?
€œMaterial was presented in an excellent interesting manner. I hated sales before I took this course.€?
€œKevin€™s enthusiasm was very contagious!!€?
€œWarren has an intuitive understanding of the sales process and imparts that in an easy going, humorous fashion.€?
€œKevin was so informative and has a great presentation style. He really personalized the session to our credit union and our group.€?
€œMade us feel comfortable - secure that we will be able to do this.€?
€œExcellent presenter, extremely useful information with in the workbook, but also interactive – Susan got everyone thinking€?
"I no longer feel like I have to be a pushy salesperson to be successful or meet targets, I will just listen, ask questions - provide solutions to their problems!"
"This course was a total change of view, the practice and explanations were great. I would definitely recommend this to any sales company."
"I will be a better salesperson because of this course. Thank you."
"This session teaches you whole new way of selling product to the people who need it the most instead of overwhelming someone who doesn€™t need that type of product. You learn to listen to your members needs."
"I was always hesitant in some sales situations, after this course I feel I have the confidence to approach anyone in sales situation with ease."
"I have always thought of sales as pushing. This course showed me that sales is problem solving for people and that I can identify with!"
€œTaught skills how not to be pushy or oversell.€?
€œEnjoyed the course. The time flew
Cederberg Warren
Leboe Dan
Neufeld Kevin
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