New Brunswick – Grand Falls – Grand-Sault/Grand Falls
Corporation
www.hfhg.ca
New Brunswick
Grand Falls
Grand-Sault/Grand Falls
Corporation
active
CORPORATE SUMMARY
Since its conception in 2004, HarbourFront Health Group (HFHG) has been growing rapidly to provide clients with innovative healthcare solutions across Canada, and has recently expanded its operations into Atlantic Canada. With perspectives gained through in-depth research and development ventures, clinical practice knowledge, and strategic planning and implementation, HFHG is continuously at the leading edge of healthcare management best practices, trends and models.
HFHG possesses core competencies in health human resources planning, healthcare delivery systems modeling and design, multistakeholder relations, policy and strategy development, under serviced areas and Aboriginal health issues. Our understanding and experience with planning and policy development in the public sector provides clients with streamlined approaches for business case development and strategic planning to achieve their vision in the dynamic healthcare environment at national, regional and local levels.
Our health services experts bring an efficacious blend of clinical, academic research and business experience to assist clients in producing optimal, sustainable solutions to improve service delivery and policy to maximally impact resource allocation to improve patient outcomes. HFHG believes that information technology (IT) will play a pivotal role in the transformation of the health system has led us to develop expert capabilities in the design and development of electronic information and knowledge transfer methods.
Close dialogue amongst team members provides our clients with consultative input firmly grounded in best practices in healthcare policy, strategic and program development management at all levels of delivery. Because we believe that the best solutions in healthcare innovation need to be shared across jurisdictions, HFHG develops highly professional and comprehensible presentations to communicate among clients, stakeholders and healthcare organizations seeking excellence through national conferences and peer reviewed journals.
HEALTHCARE CONSULTING AREAS OF EXPERTISE
Aboriginal Healthcare
Business Case Development
Care Delivery Models
e-Health
Environmental Scans
Family Health Teams (FHT)
Feasibility Studies
Funding Proposals
Health Human Resources (HHR)
Health Program Development
Project Management
Program Evaluation
Risk / Benefit Analysis
Strategic Planning - Policy Development
PUBLICATIONS-PRESENTATIONS-REPORTS
PUBLISHED AUTHORS: Ashton, C.W., D. Duffie-Ashton. 2008. €œThe Missing Link in Aboriginal Care: Resource Accounting€? Healthcare Quarterly Vol.11 no.3 2008.
PRESENTERS: Duffie-Ashton, Dl, C.W. Ashton. €œThe Missing Link in Regionalized Native Care: Resource Accounting - the KS Solution€? 2008 National Healthcare Leadership Conference June 2008.
PRESENTERS: Ashton, C.W., D. Duffie-Ashton. €œThe Learning Model of Integrated Care (LMIC)€? 2007 National Healthcare Leadership Conference June 2007.
AUTHORS: Ashton, C.W., D. Duffie-Ashton, A. Aiken. 2006. €œThe Learning Model of Integrated Care (LMIC)€? Submitted for publication July 2008.
HFHG€™s successes in healthcare management featured in The Medical Post September 2008 and cited by The Health Quality Council.
PUBLISHED AUTHORS: Ashton, C.W., A. Aiken, D. Duffie-Ashton. €œPhysician Assistants, A Solution to Wait Times in Canada?€? CCHSE Healthcare Management FORUM: 40-43, Summer 2007.
AUTHOR: Ashton, C.W. €œCompetitive Analysis of a New Mid-Level Provider in Canada€? 2006
AUTHORS: Ashton, C.W., D. Duffie-Ashton. €œThe Economics of Health Care Providers in Canada/Part I€?–In Progress
Country of Ownership: Canada
Year Established: 2006
Exporting: No
Primary Industry (NAICS): 541611 - Administrative Management and General Management Consulting Services
Alternate Industries (NAICS): 541510 - Computer Systems Design and Related Services
541612 - Human Resources Consulting Services
541619 - Other Management Consulting Services
541690 - Other Scientific and Technical Consulting Services
Primary Business Activity: Services
Services:
Healthcare consulting services, Health human resources (hhr) strategic planning, Care delivery models, Ehealth consulting services, Healthcare research - evaluation services, Aboriginal healthcare consulting services, Funding proposals - business case development - healthcare
Sector:
Unique Applications: EXECUTIVE CONSULTANT, OSHAWA HEALTH CENTER
Reporting directly to the primary shareholders of the governing Ontario corporation, relating internally to all practitioners and staff, externally to area community health stakeholders including Chief of Staff, Lakeridge Health Corporation, CEO Central LHIN, Queen€™s University, Mayor of Oshawa and Chamber of Commerce, Durham Member of Parliament, local Members of Provincial Parliament and staff at MOHLTC.
Opportunity: The Oshawa Health Centre required experienced healthcare executive guidance and leadership in fulfilling its ambitious vision to become a leading edge care centre for the region with integrated care expertise to be disseminated on a national basis.
Actions: Current operating costs, balance sheet and cash flow reports were thoroughly analyzed for the transition into a facility four-fold the size of the previous centre. Detailed financial plans were constructed with elaboration of current and future management and characteristics of debt/asset accumulation with corresponding operating costs and cash flows. Financial resource objectives were implemented to ensure long term sustainability of the centre with a recruiting strategy for private health care services as well as practitioners to form a core group for the facility€™s delivery of health care to the community. The financial objectives developed were congruence with the overall vision of the centre to improve access for the community and develop best practices in multidisciplinary, integrated care.
Resulting from our in-depth experience in the healthcare marketplace, optimal lease agreements were negotiated with service organizations to maximally benefit service to the community and impact revenue streams. Compensation packages and benefits were formulated to create a competitive offering to the market and the recruiting strategy was successfully implemented in association with the Durham Chamber of Commerce. Numerous detailed applications to the MOHLTC for public funding support were made through various envelopes identified as a result of research and ongoing relations with senior Ministry staff. Integration of resources in a regional context was developed through consultation with senior hospital, LHIN, and political executives and staff.
Administrative and support staff protocols were formed and documented to optimize human resource utility and satisfaction with standardized training programs. Such documents were crucial in the equitable settlement of employee and union issues with administrative staff.
Annual reports to Revenue Canada were reviewed prior to Chartered Accountant preparation for submission to maximize compliance with legislation and reporting requirements.
To develop shared vision and collaboration in a rapidly expanding professional and administrative staff, tenets of the €œLearning Organization€? (Senge, MIT, 1990) were adapted to multidisciplinary care giving rise to the €œLearning Model of Integrated Care€? (Ashton, Duffie, Aiken, 2007). HFHG's client obtained expert advice and a plan for program evaluation was developed in collaboration with health service researchers at Queen€™s University.
Results: The Oshawa Health Centre successfully grew to a collaborative group of 35 health professionals and staff members from 12 two years previous, and provides comprehensive, high quality primary care services to the Durham community. Debt/equity ratios have improved dramatically.
HFHG's €œLearning Model of Integrated Care (LMIC)€? has received national attention with a presentation at the 2007 National Health Leadership Conference, a feature article in the September 2007 Medical Post entitled €œPrograms that Work€?, and has been cited by the Health Quality Council. The (LMIC
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