Ontario – Windsor – Windsor
Corporation
w3.miraclesoft.com/msws/msoft/home.html
Ontario
Windsor
Windsor
Corporation
active
Mission Statement: Miracle Software Systems, Inc. is committed to providing the best resources and solutions to our clients. We maintain win-win relationships with our clients. We firmly believe that our success depends on your success.
Company History in brief: Take a walk through Miracle's history. Into our second half of the decade, we are focused on continued innovation in technology and continued success for our customers and alliance partners.
>> 1994
• Miracle was formed by a group of young IT professionals in December 1994
>> 1995
• Started Client/Server Consulting services division.
• Oracle, Peoplesoft and Visual Basic experts
• 20 consultants worked out of Detroit
>> 1996
• Intranet and SAP (ABAP, Basis) practices were initiated by Miracle
• Expanded to a team of nearly 50 consultants, 50% working in SAP
>> 1997
• The company has expanded to nearly 100 consultants, 70% concentrating in SAP
• Additional offices were opened in Cleveland, Chicago and Los Angeles
• The overseas RDF was opened in India.
>> 1998
• The number of SAP consultants rose to well over 175
• Actively involved in e-Business and worked on various new initiatives
• Began developing new products to suit the needs of its clients
>> 1999
• Became a National Implementation Partner of SAP America
• Several new products were released at SAPPHIRE '99 in Philadelphia
• Miracle enters into the Enterprise Application Integration(EAI) space by partnering with Mercator Software.
• Started the CRM practice
• Became alliance partner with SIEBEL Systems, Inc.
• Became SAP Development Partner in October.
• Involved in the development of SAP R/3 Automotive PCC Rel 4.6B
>> 2000
• Increased the Siebel Practice to 40 Consultants
• Partnered with BEA Systems and currently has a team of 25, in this practice.
• Became a Microsoft Certified Solutions Provider
• Became an Allaire Alliance Partner
• Partnered with BroadVision in the Internet Relationship Management(IRM) area.
• Miracle Partners with CrossWorlds to offer better capabilities in the EAI space to our customers.
• Partnered with Mercury Interactive for providing, better application testing services to our customers.
• Partnered with Seagate Software for reporting needs of our customers.
>> 2001
• Worked extensively with customers in their Enterprise Applications Integration (EAI) initiatives.
• Partnered with the top EAI Vendors like TIBCO, Webmethods, Vitria and Sybase (New Era of Networks).
• Partnered with FileNET, Trillium Software and Cyclone Commerce to provide suitable solutions and/or referrals.
• Extensively penetrated the Healthcare Industry and got associated with majority of the Blues and assisted them in HIPAA compliance, eBusiness Portal Development and EAI.
• Expanded geographically by opening a satellite office at Philadelphia, PA.
• Involved in the development of Siebel eAutomotive version 7.0 Release along with Siebel Systems Inc.
• Added a number of customers of which 75% are from Fortune 1000 Companies.
• Successfully completed Network Equipment Manufacturer project as a remote EAI project from the corporate office.
• Off Shore Development Facility in India used as a potential way for cutting costs in meeting few clients' expectations and for ready resources.
• Continued leading the local market in providing SAP expertise by strengthening the relations with mySAP.com as a developmental partner.
>> 2002
• We got certified as a Minority C Corporation and been continuously recognized by the MMBDC to bid more aggressively for projects and be a value added Partner.
• We have been ranked 98 in Inc 500 as one of the top 500 Fastest Growing Companies in US.
• In India, we got the ISO 9001 certification for our offshore facility and we are going to be a SEI CMM Level 3 Company, shortly.
• Enhanced relationships with more and more direct customers (around 60% are from Fortune 1000 Companies) while retaining the existing customers successfully.
• Started the Offshore facility of Call Center by having a dedicated line of voice over IP for Marketing and Sales activities and Software Development and support activities.
• Became the IBM Corporation Premier Business Partner to influence and/or resell IBM Software with a focus on WebSphere suite of products. Reached the goal for 2002 by closing some software sales deals successfully and having more than the required technical and sales certifications as a business partner.
• UCCnet, Ascential Software, Stellent, MatrixOne are the new partnerships added to provide suitable solutions or referrals and restarted the relation with Crystal Decisions and Mercury Interactive.
• Continued our strong partnerships with SAP, Siebel, webMethods and FileNET.
• Got included in the EAI Journal Vendor Guide as part of Service providers listing.
• Participated extensively in various IBM Residency Programs at USA - UK.
• Also became the world renowned Gartner Group's client in using their research reports and attending various Gartner events.
>> 2003
• Opening of Miracle City, Miracle€™s Global Offshore Development Facility in India.
• Started Miracle€™s WebSphere Innovation Center located in Southfield, MI to support pre sales for IBM Websphere Brand of products.
• Continued and strengthened the strong partnership with IBM both as a Software Reseller and a services Partner.
• Continued our contribution to IBM Redbooks with participation in the IBM ITSO Residency programs.
• Continued and strengthened the strong partnership with IBM both as a Software Reseller and a services Partner.
• Actively involved in Rendering Siebel UAN using IBM WBI ICS in IBM development labs in Burlingame, CA.
>> 2004
• Significant growth in the number of outsourced implementations executed at Miracle City, Visakhapatnam, India.
• Transformed the WIC into a BPIC (Business Partner Innovation Center) to support pre sales in IBM WebSphere and Lotus Brands.
• Opened satellite office in San Francisco, CA.
• Actively involved in the product development around WPC (WebSphere Product Center) at IBM Development labs.
• Opened offices in Windsor, Canada, Singapore and Australia in the APAC region and London, UK to reach out to the UK and EMEA regions.
• Worked closely with IBM winback teams to strategize on EAI winback opportunities.
• Involved in competitive analysis between IBM WBI and SAP XI tools and technologies along with the corresponding IBM teams.
Corporate Head Quarters
Miracle Software Systems, Inc.
23800 West Ten Mile Road
Suite 260
Southfield, MI 48034
United States of America
Phone: (248) 350-1515
Fax: (248) 350-2575
email: corporate@miraclesoft.com
Key Company Executives
Prasad V. Lokam
CEO, President - Chief Architect
Year Established: December 1994
Ownership: Privately Owned
Employees: 1217 (As of Jan-04)
Type of Organization: Corporation (Incorporated in 1995), Privately Owned Minority Business Enterprise (MBE), Owned by an Asian American.
State of Registration: Michigan Corporation
Investor Relations: Miracle Software Systems, Inc. is a privately owned, Southfield, Michigan based company.
If you are interested in obtaining more information about us, please call us at 1-248-350-1515 or send an e-mail to: investor-relations@miraclesoft.com
Miracle Offices: Corporate Head Quarters
23800 West Ten Mile Road, Suite 260
Southfield, MI 48034
Phone: (248) 350-1515
Fax: (248) 350-2575
email: detroit@miraclesoft.com
Atlanta District Office
3330 Cumberland Boulevard, Suite 500
Atlanta, GA 30339
Phone: (770) 933-6268
Fax: (770) 933-6223
email: atlanta@miraclesoft.com
Boston District Office
999 Southern Artery, Suite 302
Quincy, MA 02169
Phone: (617) 461-9015
Fax: (248) 350-2575
email: boston@miraclesoft.com
Columbus District Office
550 Haversh
Heit Krista
Kammili Adi
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