Nortak Software Ltd.

Details Nortak Software Ltd. Nortak Software Ltd.

www.nortak.com

Ontario

Ottawa

Gloucester

Corporation

active

Since 1975, Nortak has designed, developed, and supported computer applications and systems for government and private enterprises. Nortak provides complete solutions beginning with feasibility and requirements studies, leading into systems analysis, design, development and implementation, and finishing off with testing, documentation, maintenance and support. We are experienced in many areas of IT services delivery including Website design, development, and hosting; e-Commerce solutions; Call Centre management software; Client Relations Management (CRM) software; User Support; Integrated Voice Response (IVR) systems; Legacy Systems maintenance and development; and Social Programs application systems development, maintenance, and support. We invest in product development with our offerings including the CallBase suite of products for Client Relations Management (CRM), Sportak for Internet-based event registrations management, and NORTAK RBS, a report balancing product for scheduling systems. Nortak is a Canadian-owned private corporation with offices in Ottawa and Toronto, and currently employs approximately 60 full-time employees and subcontractors.
Country of Ownership: Canada
Year Established: 1975
Exporting: Yes
Primary Industry (NAICS): 541510 - Computer Systems Design and Related Services
Primary Business Activity: Services
Total Sales ($CDN): $5,000,000 to $9,999,999
Number of Employees: 60

Services:
Custom software development and maintenance, Ivr (integrated voice response) systems / telephony, Internet/intranet development, Pc application development

Products:
Nortak/rbs, Callbase call centre software, Callbase imr recreation centre software, Sportak.com sports administration and registration portal, Customer interaction centre (interactive intelligence)

Technology:
Nortak possesses technical expertise in various areas: 1. PC Development - Maintenance: Nortak uses a variety of
development tools and frameworks including .NET, MS Visual Basic and C/C++.
2. Web Development - Maintenance: Nortak uses a variety of Web
development tools and frameworks including ASP/ASP.NET, MS Visual Studio, MS VB, Active X Controls, ADO, Oracle SQL Server, MS Access, VB Script,
JavaScript, and HomeSite.
3. IVR/CTI Development - Maintenance: Nortak develops IVR and
CTI systems for Nortel/Periphonics and Envox hardware.
4. Call Centre Software Development - Maintenance: Nortak uses
Omnis for the development of its Call Centre software.
5. Legacy Systems Maintenance: Nortak specializes in
COBOL/LINC on Unisys mainframe computers.

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Profile ID: LFCA-COD-O-19074