Alberta – Calgary – Calgary
Corporation
www.pulseinstitute.com
Alberta
Calgary
Calgary
Corporation
active
Operating name: PULSE Institute
Management Consulting specializing in Conflict Resolution Leadership and Management, Organizational Performance Effectiveness and Development, Training, and Coaching.
Country of Ownership: Canada
Year Established: 2002
Exporting: Yes
Primary Industry (NAICS): 611430 - Professional and Management Development Training
Alternate Industries (NAICS): 541611 - Administrative Management and General Management Consulting Services
541612 - Human Resources Consulting Services
541619 - Other Management Consulting Services
Primary Business Activity: Services
Total Sales ($CDN): $200,000 to $499,999
Export Sales ($CDN): $1 to $99,999
Number of Employees: 2
Services:
Workplace conflict resolution training, Leadership development and training, Pulse train the trainer certification
Sector:
Classification Codes
Dun and Bradstreet Number: 201208647
CAGE Code: L6471
Unique Applications: Conflict in the workplace has many hidden costs, including the results of poor decision making due to job stress, and restructuring due to high employee turnover. At PULSE, we like to believe that we will work ourselves out of a job through effective training and capacity building. PULSE training reduces workplace conflict and its associated costs by developing and training leaders, managers and employees to recognize and address conflict early through understanding of the definitions and effect of harassment and diversity, in addition to being effective third-party intervenors.
PULSE training and the use of the PULSE approache, reduces employee turnover through capacity building. Effective practices and policies build the capacity of employees to contribute to a productive workplace and result in greater job satisfaction and reduced employee turnover. Using the PULSE approach, we facilitate collaborative strategic planning sessions with senior leaders within organizations to develop effective policies in conjunction with feasible and doable sustainable plans.
Key / Major Clients: Canada Border Services
Citizenship Immigration Canada
Department of National Defense
Energy Resources Conservation Board
Royal Canadian Mounted Police
David Thompson Health Region
Rockyview School District
Alberta Energy and Utilities Board
Alberta Municipal Affairs and House
Government of Alberta Learning Centre
Shepell-FGI
City of Calgary
Cohos-Evamy
Mediation Training International
Kaiser Permanente
US Food and Drug Administration
US Customs - Border Protection
US Department of Navy Medical Corps
US Environmental Protection Agency
US Forestry Department
PEPCO Utilities
Federal Reserve Bank of Atlanta
Baker University
Dickenson College
Success Stories: Organizations are defined by conversation and relationship. PULSE conversations result in resolutions and decisions that engage employees to build and retain a sustained workforce.
Clear communication through conversation will make the difference to morale and to retention of staff. When people feel heard, understood and acknowledged, they develop a loyalty to the people and the organization, a sense of belonging and responsibility.
Testimonial: - I" would encourage anyone interested in mediation, to undertake the PULSE program as a valuable stepping stone to understanding and resolving disputes." Peter Snow, Snow - Associates Inc.
- "The instructors were outstanding. Content was good. Pace was challenging - kept my interest. The readings were releveant but I might have preferred getting them in advance of the class." Deborah K. Dee, Commissioner on the Office of Disabilities, City of St. Louis.
- "This is one certification I€™m proud to hang on my wall. I feel like I learned so much to earn this certification!! What a valuable tool. Not only for professional mediation but for personal and professional interaction as well! I don€™t want to stop learning this stuff!!" Gina Jensen, Customer Service Manager, Irvine Ranch Water District
- "The PULSE program is top flight mediation and stresses a system and model that are applicable in multiple situations." Mike McCarthy, Partner, R - M Resource Development
- "I have found the answer to conflict management." Maureen Okoro-Sokoh, Manpower Resourcing Manager, Oando Plc Nigeria
- "The course provided me with a structured process to provide an organized, coherent mediation. Follow the process and if the concerns are mediatable, you€™ll have success." Patricia Neely, Corporal, RCMP
- "The class was intense, yet enjoyable. Information shared is helpful in business and everyday life." Nell Campbell-Drake, Federal Reserve Bank, Atlanta
-"[A star for} psychological precision... not only gave us the "dos" and "don'ts" but also the "whys" behind every one."
- "As a coach, my ability to grasp the essence of what a client is trying to say as well as the motivations behind their behavior have been dramatically improved through the courses I have taken at the Pulse Institute. This learning has also allowed me to better understand how my own beliefs and assumptions affect the coaching relationship." ~Lois McNaughton, Owner Intentus and Certified Emotional Fitness Institute Coach and Instructor, Calgary 2008
-"The program is...an eye-opener and [has] potential to change a person 's language, thought pattern, listening power and in fact total way of living. It works like a miracle." Jemima M.A.A. Lomotey, HR Officer, Bank of Ghana
- "Taking this course is one of the best ways I have used time. The programme was very rich in content and transcends cultural boundaries. Tools and skills are effective." Flora Aggrey-Fynn Amissah, HR Consultant, Gamey and Gamey
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