British Columbia – Vancouver – Burnaby
Corporation
www.sudden.ca
British Columbia
Vancouver
Burnaby
Corporation
active
SST - Sudden Service Technologies is a Single Point of Contact
Life Cycle Management Infrastructure company. We are a Premium
VAR for DEC, an IBM Business Partner, an ISO 9000 A+ Certified
repair depot for Digital, Compaq, Hitachi, HP, and a wide range
of other products. All of our SE's and Technicians are ISO 9000
A+ certified in their disciplines. We have a 1888 IBM Help Desk
and are a VAR for Mcafee Help Desk. We were selected in the top
100 VARS in Canada by Computer Reseller in Nov./97. We manage a
variable workforce which extends our reach throughout Canada and
ultimately North America and the World.
Sudden Service Technologies (SST) is a Single Point Of Contact
for Information Technology Solutions Sales and Services.
Our Philosophy and Culture is SERVICE BEYOND EXPECTATION
Our Motto is our name SUDDEN SERVICE
SST Vision: To be the prevalent Industry Standard in Information Technology
Professional Services delivery in the Intel based Information
Technology Arena; The First Choice of the customer community,
renown for Integrity, Expertise, Preparedness, and Quality of
solutions and interactions.
SST Mission: SST is an evolutionary Single Point of Contact Technology
Lifecycle Management infrastructure intent on the growth and
profit from the identification and delivery of Information
Technology Solutions relevant to the core functional requirements
of our customers. Specifically we will know that we have
succeeded when our customers declare we have qualified and
delivered IT Solutions based upon alignment with their core
business functions, expectations set were met, when they
recommend us, as their businesses flourish, and we are having
Fun.
Services Approach: Our Approach is by way of Single Point Of Contact (SPOC) and
Total Value Of Ownership (TVO) versus Total Cost of Ownership
(TCO). Our concern for the adequacy of Utility in Technology
Assets as a Business Tool determines that we are an enabler of
Cost-Effective Information Technology solutions.
Our Activity is centric to Life Cycle Management (LCM) of
Technology.
Our achievement is derived from: maintaining SE's who are Mentors and Project Leaders
all Technicians - System Engineers are ISO 9000 A+ Certified
standards of excellence in utilization of Project - Resource
Management Methodology
Gantt Charts, Project Charters, Change Management; Work
Breakdown Structures
clearly defined Variable Work Force supporting both Remedial
Services and Project Services
...we always have capacity - competency
structured and "branded" Remedial and Consultative Services
"Give people What They Want"
Key Services Areas: Product Sales, Hardware, Software, Supplies, etc.
Technology LifeCycle Management
Help Desk Services
Application Support
Remote Network Management Reporting Professional Services: Project Management
IT Planning
Design Implementation
Management - Maintenance Key Vendor Designations: Microsoft Solutions ProviderDEC Premier VAR, PC Business Group
Lotus Notes Business PartnerNovell IntraNetWare AuthorizedIBM
Business Partner Sundry Product Authorizations McAfee
VAR-Integrator, Help Desk Products Nov/97 named to Top 100
VARs/Canada History and Philosophy: Our President Doug McMorris founded SST 6 years ago with a
philosophy based on customer focus and satisfaction. SST
continues to exemplify stability and growth in an environment
where other computer companies have failed. SST excels in
relationships with customers and suppliers. Independence of
volume and marketing obligations helps to ensure that our
customers are supplied with goods and services most suited to
their specific needs.
SST has, and always will operate on the premise that our
customers are our partners in business. Their continued success
means ours as well. We consider the relationship with our
customers of utmost importance.
Country of Ownership: Canada
Year Established: 1991
Exporting: No
Primary Industry (NAICS): 541611 - Administrative Management and General Management Consulting Services
Alternate Industries (NAICS): 541510 - Computer Systems Design and Related Services
Primary Business Activity: Services
Total Sales ($CDN): $5,000,000 to $9,999,999
Number of Employees: 20
Products:
Life cycle management
Tsoi Charles
Wong Chuck
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