Ontario – London – London
Corporation
www.sykes.com
Ontario
London
London
Corporation
active
Clinidata is Canada€™s leading provider of patient-centred tele-
health advisory and nursing triage services. Through five
Ontario call centres based in Toronto, London, Sudbury, Barrie and North Bay, and five Atlantic call centres based in Moncton and Bathurst , New Brunswick, and St Anthony, Cornerbrook and Stephenville in Newfoundland - Labrador, Clinidata services over 18 million people and handles more than 1.5 million calls annually. As the provider of Telehealth Ontario and Telecare New Brunswick provincial telephonic advisory services, Clinidata has set the benchmark for effective and efficient health service delivery in Canada.
With over 400 professional nurses across nine call centres,
Clinidata is the largest nursing triage service in Canada.
Powered by leading edge technology, Nurses direct patients to the most appropriate form of care, using clinical guidelines which have been reviewed and approved by a team of university-affiliated medical experts in Emergentology, Pediatrics, Family Medicine, Public Health, Gerontology and Psychiatry. Clinidata€™s telehealth services are continually monitored and improved through an innovative Quality management program which measures outcomes and ensures compliance with established clinical protocols.
Clinidata€™s success in telehealth is built upon our unwavering
commitment to quality and accessibility of healthcare services.
As the healthcare system evolves, Clinidata will continue to
lead the way with innovative solutions to ensure access to
quality heatlhcare for all Canadians. This is our commitment.
Country of Ownership: Canada
Year Established: 1987
Exporting: Yes
Primary Industry (NAICS): 561420 - Telephone Call Centres
Alternate Industries (NAICS): 541990 - All Other Professional, Scientific and Technical Services
Primary Business Activity: Services
Number of Employees: 400
Services:
Telehealth, nurse teletriage, Chronic disease management
Sector:
Key / Major Clients: Ontario Ministry of Health and Long Term Care
New Brunswick Department of Health
Government of Canada Department of National
Defence
Warren Sheppel Employee Assistance Program
Family Services Employee Assistance Program
Province of Newfoundland - Labrador
Government of the Northwest Territories
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Profile ID: LFCA-COD-O-7292