Robinson & Associates Consulting Services

Ontario – Toronto GTA – Oakville

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Employment Assessment Tools
Robinson and Associates work with companies that believe that people are absolutely essential to the success of their business.
Using Assessments from Profiles International, we help those companies put the right people in the right jobs and use that information as a means to coach, train, manage and motivate all of their people to greater success, greater productivity and greater profitability.
Country of Ownership: Canada
Exporting: No
Primary Industry (NAICS): 541611 - Administrative Management and General Management Consulting Services
Primary Business Activity: Services

Services:
Profiles international web based assessments

Sector:
Key / Major Clients: Office of the Superintendant of Financial Institutions Canada
Smurfit-MBI
Mariott
Jones Packaging
Compass Group of Canada
Ceridian Canada
Brenntag Chemicals
Loblaws
Canadian Tire
DeVry
3M
Manulife Financial
Levitt Safety
MacKinnon Transport
Peel Plastic Products
Pivotal Intergrated HR Solutions
Moosehead
Bath Fitter
Merck
CIBA Vision
Success Stories: Profiles International is actively servicing tens of thousands of clients around the world. Read on to see what some of our clients have to say.
Employee Turnover, Hiring, and Retention
"We screen applicants and then use the Step One Survey II. We specifically look at integrity, attitudes about substance abuse, reliability, and work ethic. Next, we go to the Profile XT, which helps with questions to ask in subsequent interviews. We've used these products for a while and will revisit them in future recruiting."
- Kip Botkin, Highland Police Force
"At one point we had a turnover rate of 40 percent. With the aid of the Profile XT and the Step One Survey II assessment, we've reduced turnover to 29 percent. Based on the cost of replacing an employee, we have more than paid for the assessments."
- Michael R. Teakell, SPHR
"Our company gets a good return on investment from the Profile XT assessment. We've found the product crucial in helping us promote retention and enhance productivity. Your assessments are an important part of our HR tool kit."
- Tom Rose and Allan Cantor, Sun Life Financial
"A major benefit we continue to see is in the area of driver turnover. The American Trucking Association reported a national average of 109% turnover for medium sized carriers. Turnover for large carriers exceeded 130%. Our Vice President recently attended a trucking symposium sponsored by our insurance carrier. When we reported our 17% from last year, we were met with looks of great disbelief. Did the use of Profiles assessments alone cause 83% driver retention? Probably not, but no doubt, these tools were the main reason. This one benefit continues to save us thousands of dollars in recruitment and training costs."
- James Maloney, United Freight Service Inc.
"In the year we started using Profiles International€™s assessments, we decreased turnover by more than half. How? By using the tool to determine where a person fits best in our company. We are saving both time and money."
- Glenda Smith, the Wizard's Cauldron
"We use the Step One Survey to screen people before we hire. The Step One Survey II gives us more interview questions to use."
- Gwen Frye, King Wholesale
"Idaho Fish and Game has its share of baby boomers within our Conservation Officer ranks, and they are rapidly retiring. We have had to step up our recruitment efforts to fill our increased vacancies. We began looking at ways to identify those talents in our successful officers and find a mechanism to identify those traits in our candidates. We found what we were looking for when we were introduced to the Profile XT offered by Profiles International.
We hired seven officers who have become known as the €œMagnificent Seven€?. Every one of them exhibits the behavioral traits identified in our Profiles XT Idaho Fish and Game Officer Job analysis. After two years, all seven continue to excel in their work and have set the bar higher for future recruits."
- Jon Heggen, Idaho Fish and Game
"We've used the Profile XT and Step One Survey for retention and hiring. They help us pinpoint the right questions to ask people so we can find a better fit for the company. Our Client Services Representative is fabulous to work with and we have a good relationship."
- Gambro
"We wanted to reduce turnover of our designers. We used Profiles XT and made better hires. Bill Foster, our sales representative, did an outstanding job. He is very personable."
- Ethan Allen Inc.
"Our Bank was looking for additional tools to assist us in selecting the right applicants. We use Profile XT, Step One Survey II, Profile Sales Indicator, and Customer Service Profile. With these, we are better able to determine who is a good fit for the position and for our Bank. Our customer service representative has been very helpful in meeting our needs."
- Hilltop National Bank
"Since we started using Profiles Sales Indicator for pre-employment screening for sales employees, we've been very happy. Because the test is online, we find it easy to use. We test all applicants and make better hiring decisions, giving us a better workforce. We are very happy with the service."
- Lisa Garnet, Swedish Match North America
"I guess one of the first things that come to mind is the fact that [Step One Survey II] is a measurable guide to determine that all our managers are following through in the same manner in regards to hiring. It also provides the follow up questions which make our Managers take the time to interact and really €œinterview€? the person. I also like the fact that the questions are provided in a specific format that means we don€™t have to worry about them overstepping any lines of what can or cannot be asked! We have also found since using this tool it is a much better judge of honesty or integrity than when our managers relied on gut instinct! Easy to use and grade also comes to mind as a definite plus!"
- Cindy Bartholomew, Pour Boy Oil Co
"The Postal Credit Union wanted a product that would help find the best new people. We check aptitude with Step One Survey II. This tool narrows the selection to people who think the same way we do. Everyone at Profiles International is very helpful."
- Tenita Howard, Postal Credit Union
"We wanted to examine the potential ability of entry-level employees. For a while, we used Profile XT only. Now we are also using Step One Survey II. We discovered we could probe a candidate's interests more deeply. The assessments uncover traits and attitudes that would not normally have come up in our regular interviews. Everyone at Profiles International is very helpful and proactive."
- Phil Buckleman, Alfa Laval Inc.
"We have saved a great deal of money using Profiles International assessments because we haven't made a bad hiring choice. I like the variety of the assessments that we can use, and the option to specialize in different areas."
- Jerry Hosko, Redi Carpet
"By implementing the ProfileSelect system in combination with The Profile XT assessment tool, we are now able to quickly and accurately evaluate tens of thousands of candidates' resumes each year. The AMS also provides us the ability to search this extensive database in seconds whereas the previous manual process was administratively onerous. And, the Profile XT assessment tool has allowed us to customize the tool's pattern to more accurately reflect a candidate's propensity for success with OUR jobs in OUR company."
- Chuck LaMotte, White Lodging
"Two recent hiring decisions made our managers feel very confident. They said they feel confident about their selection choices based on the use of the assessment. Your web site is awesome, very accessible and easy to use. And we can always find someone to answer our questions."
- Alice Willmarth, The Mechanics Bank
"I've used the AMS recently while looking for full-time and adjunct faculty members. I think that the AMS is effective in keeping me informed of who is applying and what their status is throughout the application process. I especially like that I can make notes of scheduled interviews and notes about how those int

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