Quebec – Montreal – Saint-Laurent
Corporation
www.bell-nordic.com
Quebec
Montreal
Saint-Laurent
Corporation
active
Who is Bell Nordic Inc.?
Bell Nordic is a firm specialized in management consulting and training
covering all aspect of Operational Management and Human
Resources.
Our expertise encompasses numerous fields : Operations
? Productivity Improvement
? Strategic Process Management
? Resources Management
innovation
process review
operation strategy
Human Resources
? Training and coaching
? Leadership and teamwork
? Human resources development
change management
WHAT ARE THE APPROACHES USED IN MANAGEMENT ?
Productivity Improvement
? Kaizen
? Factory/office layout
? Time reduction
? Productive ergonomics
? Five S
? Value analysis
Strategic Process Management
? Process mapping
? Organisational design
? Performance measurements
? Detailed analysis
? Process design
Resources Management
? ERP/MRP
? Stock management
? Capacity management
? Organisation and optimisation
Quality assurance
? Statistical process control
? Counselling and training, ISO 9 000
? Internal audit
? Document management
DOE
VSM
WHAT ARE THE APPROACHES USED IN ORGANISATIONNAL DEVELOPMENT ?
Training and coaching
? Course elaboration
? Program training booklet
? Training plan elaboration
? Optimisation of training efficiency
Leadership and teamwork
? Leadership and coaching training program
? Communication and teamwork training program
? How to establish a responsible team
? Team workshop consolidation
Human resources development
? Development of the Human Resources development plan
? Stress management workshop
? €œBetter adaptation to shift schedules€? conference and workshop
work climate study
Diagnosis and assessment
? Diagnosis of climate in the workplace
? Assessment of organisational causes of stress
? Level of mobilization assessment
? Assessment of potential and will to change
TRAINING PROGRAMS
PRODUCTIVITY
K01 Introduction to Kaizen concept
K03 Kaizen work station
K04 Terms of reference
K08 5S workshop
K16 Kaizen for processes
K-24 Process review
QUALITY
Q1. Problem solving
Q2. Statistical process control
Q3 Six Sigma
Q4 Green Belt
Q5 Black Belt
PRODUCTION MANAGEMENT
P1. ERP
P2. Finite scheduling production - planning
P3. Project management
P5. SMED – SET-UP reduction
P7. Just-in-time for the service sector
TRAINING MODULES IN TEAM LEADERSHIP AND IN TEAMWORK
TEAM LEADERSHIP AND COMMUNICATION: HOW TO BECOME AN EFFECTIVE COACH
L001 The advantage of team leadership
L002 Discover your own team leadership style
L003 The new role of the team leader
L004 Boost your employees' motivation
L005 Strategic and human aspects of managing performance
L006 Powerful communication - I: Encourage others to speak
and listen To them
L007 Powerful communication - II: Present your own point of
view
L008 Give constructive feedback
L009 React effectively to emotional behaviors
L010 Recognize and celebrate good performance
L011 Effective management of problem employees
L012 Conduct powerful meetings
L013 Group problem-solving
L014 Manage diversity in your team
L015 Transmit your know-how with structured coaching
L016 Develop a sense of team in your work group (Team
Building)
TEAMWORK AND COMMUNICATION: HOW TO MAKE THE MOST OF IT
T1 Teamwork: the key to success
T2 Act for the good of the team
T3 Listen to team members and help them express their ideas
T4 Present your own ideas to the team
T5 Transform destructive criticism into constructive
feedback
T6 Congratulate your co-workers
T7 How to ask for help when it's needed
T8 Techniques to solve problems with your team
OUR CONSULTANTS
Jean-Marc Legentil, principal associate, possesses 20 years of
experience in organizational management : supervision,
management and senior management. After having worked with
large companies such as Johnson and Johnson and Abbott
Laboratories, he was a PME entrepreneur at Carrier Inc. He now
devotes himself to training and consulting in the areas of
organizational development and operational management in
manufacturing and service organization. He is a principal
associate at Bell Nordic Inc. and master trainer (Sansei) of
Kaizen.
M. Legentil holds a bachelor€™s degree in management from l'École
des Hautes Études Commerciales de Montréal and an MBA from the
University of Western Ontario. He possesses CPIM professional
recognition, is an ISO 10 011 auditor for standards such as ISO
9001 and is a member of the Professional Corporation of
Chartered Administrators, management consulting sector (Adm. A.).
Hughes Mercure, a principal consultant, possesses over 20 years
of experience in major companies such as CSF, Carrier Inc. and
Ciba Geigy (pharmaceutical). He has occupied positions in
quality control and production planning and control. Mr.
Mercure has a bachelor€™s degree in management from l'École des
Hautes Études Commerciales de Montréal and holds professional
CPIM (Certified Production and Inventory Manager) recognition.
He is also an ISO 10 011 auditor for standards such as ISO
9001. Mr. Mercure specializes in productivity and quality
improvement using Kaizen methodology.
Nicole Vézina eng. consultant in operations management, has over
11 years of experience in various production management and
quality assurance positions at Coca Cola and Les Breuvages
Colt. She has the capacity to mobilize a team towards achieving
an objective and evaluate the needs of the company in order to
meet production and quality objectives and to implement
necessary measures, her actions are of the Kaizen product and
Kaizen production type. Madame Vézina has a good knowledge of
the ISO-9002 standard. In addition, she is a member of l€™Ordre
des ingénieurs du Québec.
Kim Spooner is a marketing coordinator and change agent. She
possesses a bachelor€™s degree in business administration (UQAM)
and a good knowledge of the business market through companies
such as Zenger Miller and Debbie Shuchat. Mrs. Spooner is
mainly responsible for the organization of activities and market
development. She meets clients and informs them of our
services. In addition, Mrs. Spooner performs follow-ups of
training workshops. She has also recently founded a Kaizen
club – AME (Association for manufacturing excellence) – Quebec
chapter.
Michel Daigle, trainer in leadership and team work, has
represented companies for the general public, employees and the
media. Mr. Daigle is both a creative and pragmatic entrepreneur
and, he communicates while motivating people with respect to
team work, excellence and how to respect deadlines while
respecting budgetary constraints and keeping tight business
relations with clients. As a senior trainer on the Bell Nordic
inc. team, Mr. Daigle enriches our clients with his experience
of North American marketing and world class management from
companies such as Zenger Miller (Achive Global), Société
Immobilière Devenore Ltée, Perform Training Systems inc., etc.
Mr. Daigle holds a professional Facility Training : Service/Quality Zenger Miller certificate.
CUSTOMERS PER INDUSTRY
Services
Artistic
Les resto-théâtres
Aviation
Air Richelieu
Bell Helicopter
Banking
Banque Nationale
Call centers
Microcell Solutions (Fido)
Community Services
MRAI
Manutex
CLSC
CFER
Computer Industry
Beltron
Centre Informatique Abitibi
MKS Informatique
Education
CÉGEP Montmorency
ETS
École des HEC
ITA
CIREM
Engineering
CMA
CPM Technologie
Ancom
Innovem
TDA
Gouvernment
Codell
Grapélec
Industrie Canada
Services correctionnels
Ministère de la Justice Fédéral
SQDM LLL
MICST
Emploi Quebec
Health Care
CHM
CHV
Médisys
Hema Quebec
Insurance
Standard Life
Retail trade
Groupe Jean Coutu
Copieurs Canon Canada
A.D.A.
Centre Informatique Abitibi
Sobey€™s
Telecommunications
Teleglobe Canada
Mitec
Microcell Solutions (Fido)
Videotron
Transportation
Transports Lacombe
CUSTOMERS PER INDUSTRY
Industrial sector
Aluminium / Steel
Alcan
Acier Techform
Acier Vic West
Matériel Industriel
Poudres métallique
Radiateur Montréal
Sivaco
Usinage Laurentides
Automobile
Autobus Corbeil
Hyundai
Sous-traitants transports (6)
Fibro Concept
Clothing
Camoplast
Innotex
Manutex
Construction
LBL
Jonador
Electronic
Protec Micro système
Terminal et câble
Weco
Marconi
ABB
Philips
IBM Food
Aliments E.D.
AMPAQ
Best Foods
Capsules Aus
Bergeron Josee Anne
Legentil Jean Marc
Legentil Jean-Marc
Mercure Hughes
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