ReThink It--What Service Should Be

Ontario – Ottawa – Ottawa

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Val Jones is an award winning business consultant with a new creative marketing program called ReThink It---What Service Should Be.
By emphasising first principles, ReThink It illustrates how to improve customer experience through innovative use of both staff and facility. Unlike many other service programs, ReThink It encourages a rigorous examination of the whole business when constructing, or reconstructing, a service philosophy, stresses the importance of understanding all of the messages a business sends out---not simply the verbal ones---and then demonstrates how to direct those messages so that they support and enhance the business image and goals.
Country of Ownership: Canada
Exporting: No
Primary Industry (NAICS): 541619 - Other Management Consulting Services
Alternate Industries (NAICS): 541690 - Other Scientific and Technical Consulting Services
Primary Business Activity: Services

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Rethink it---what service should be

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Profile ID: LFCA-COD-O-26357

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