Ontario – Ottawa – Kanata
Corporation
neoinsight.com
Ontario
Ottawa
Kanata
Corporation
active
Operating name: Neo Insight
As Customer Experience specialists, Neo Insight provides services for websites and applications, for commercial, government, university and other clients: • Road-maps and strategy for evolving your organization to a user-centered approach
• User-centred requirements gathering, user goal and task analysis
• Personas
• Expert usability evaluations, including comparative or competitive evaluations
• Usability testing, including remote testing, (using Morae and UserVue)
• Mock-ups, wireframes and prototypes
• Customer Carewords, Task Performance Indicator and Search Performance Indicator
Through use of these user-centred techniques, we improve design quality, speed the design process and reduce development and support costs.
Country of Ownership: Canada
Exporting: Yes
Primary Industry (NAICS): 541510 - Computer Systems Design and Related Services
Primary Business Activity: Services
Services:
Business consultancy, Graphical user interface (gui) design, Human factors, Usability testing, Strategic design, Customer experience, Requirements analysis, Customer carewords, Task performance indicator
Sector:
Key / Major Clients: Many Federal Government Departments, including Environment Canada, Department of Finance, HRSDC, CRA, Health Canada, Treasury Board.
Private Sector companies include Avaya, Beyond 20/20, Chipworks, In-Touch, Nortel Networks, PinPoint Selling Solutions.
NGOs including Canadian Museum of Civilization Association, University of Manitoba, Great Lakes Association.
Provincial and Municipal Government: City of Ottawa, PEI Dept. Agriculture, Mississippi Mills Town Plan.
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Profile ID: LFCA-COD-O-48142