Quebec – Montreal – Mount Royal
Corporation
www.raymark.com
Quebec
Montreal
Mount Royal
Corporation
active
Operating name: Raymark
Based in Montreal, Canada with offices worldwide, Raymark is the premier world-ready technology partner for retailers looking to succeed locally or globally. Developed by retail industry specialists, Xpert-Seriesâ„¢ multiple currency, language and tax capabilities make the system configurable on both a local and international level. Raymark€™s end-to-end portfolio of applications includes merchandise management, POS, replenishment, planning and open-to-buy, reporting, CRM, mobile retail and business intelligence. Available for deployment in both hosted or on premise environments, Xpert-Seriesâ„¢ offers real-time, centralized information, and is tailored for retailers in both soft and hard goods verticals, including apparel, footwear, health and beauty, jewelry, department stores and specialty.
Country of Ownership: Canada
Year Established: 1989
Exporting: Yes
Primary Industry (NAICS): 541510 - Computer Systems Design and Related Services
Alternate Industries (NAICS): 611420 - Computer Training
Primary Business Activity: Services
Total Sales ($CDN): $10,000,000 to $24,999,999
Number of Employees: 110
Services:
Education and training services - planning, Education and training services - analysis, Education and training services - design
Products:
Services d'enseignement et de formation - informatique, Xpert-series retail management software
Technology:
Ready for today€™s retail, Raymark offers retailers highly-sophisticated technology tailored to their specific business requirements. Raymark's real-time, centralized Xpert-Seriesâ„¢ empowers retailers through integrated, flexible applications including POS, inventory management, automated replenishment, mobile solutions, forecasting and OTB, assortment planning, CRM, reporting, data analytics and BI, providing the tools required for enlightened decision-making. Its ability to handle various types of retail business models, coupled with world-ready functionality, are the reasons so many top retailers choose to partner with Raymark.
Sector:
Distribution of Employees
Canada: 70%
Asia: 25%
Europe: 15%
Key / Major Clients: Buffalo Jeans
Parasuco
Escada
Boutique Options
KFS
Penshu / LaCanadienne
Souris Mini
Fruits and Passions
Helzberg Diamonds
Success Stories: Buffalo Jeans
Buffalo Jeans endeavored to optimize its merchandise allocations and to find a more efficient and effective way to deliver initial allocations of new styles to each store. The goal was help improve sales and in-stocks while maintaining margins and satisfying customers.
The Solution
After evaluating other suppliers€™ alternative solutions and realizing that other replenishment applications are too expensive to implement or too difficult to learn and use, Raymark and Buffalo Jeans€™ project teams worked together to automate the allocation business process and move from a spreadsheet-based solution to a best in class technology solution, using an automated allocation system.
Optimized allocation was achieved by developing a custom extension of Raymark€™s packaged replenishment solutions and by creating more accurate and reliable output compared to spreadsheets. This allowed Buffalo Jeans to examine all relevant factors including sales history, seasonal fluctuations, store volume, and warehouse reserve.
The new system enabled Buffalo Jeans to conduct initial distributions to stores, and to create replenishment models in an effort to cut down on the number of required transfers.
The entire implementation process was completed in less than 4 months.
The Benefits
•Matched right products and quantities to the different regions and stores
•Allowed better movement of seasonal products
•Achieved quick return on investment
•Improved customer satisfaction
•Distributed labor load and avoided hiring an excessive number of distribution team members
•Significantly reduced allocation time. With the new system in place, complete replenishment models can now be prepared in minutes.
About Buffalo Jeans
In 1985 David Bitton founded a modest jeans company with lofty aspirations. In just over two short decades, the pioneering denim label has become a fashion force to be reckoned with.
The Buffalo, David Bitton brand has witnessed explosive growth across North America, operating over 40 retail stores in Canada. In the United States, Buffalo David Bitton is available in fashion-forward boutiques and in upscale department stores such as Bloomingdale's, and Macy's.
Buffalo, David Bitton is earning a worldwide reputation through its global licensing agreements, and now has a strong brand presence in the UK, Latin America, Mexico, and Southeast Asia, as well as a growing presence elsewhere throughout Europe.
Testimonial: "Raymark earned the right to do business with Helzberg Diamonds."
- Vice President, Information Technology, Helzberg Diamonds
Souris-Mini (Children€™s Apparel – Franchises): "Raymark proved to be in line with our management style and business objectives. They understand that real-time, pertinent information is the number one management tool for efficient retailers of tomorrow."
"We were confident that Raymark would be a strong business partner for our organization. Their global functionalities and support ensured us that they would be able to support us through our planned growth."
Director of Finance, Souris Mini
Helzberg Diamonds (Jewelry): "We have been working with Raymark for over a year, going through analysis and testing and we feel very confident about their ability to meet our technological business requirements. Another factor in our decision process is the professionalism and dedication of their people and their many customer proven installations."
VP Information Technology, Helzberg Diamonds
Fruits - Passion (Cosmetics, Gifts - Franchises): "By implementing Raymark's integrated head office and store solution across our retail network, we are able to offer our franchisees better control on merchandise spending, enhanced security using biometrics, valuable insight on customer purchase tendencies and the ability to improve sales associate efficiency and the overall customer store experience."
Project Director
Leroy Merlin (Hardware – Do It Yourself): "The major factor in our decision to purchase Raymark€™s Xpert-Seriesâ„¢ suite for our point of sale and store back-office network was the software€™s capabilities in managing our store requirements. These included handling multiple currencies, bulk merchandise, a very large volume of transactions and offering GUI interfaces in multiple languages, including Russian."
Director of MIS, Leroy Merlin
Xanterra Parks and Resorts (Games - Resorts): "We quickly recognized that Raymark's full suite of products was a very good match for Xanterra's diverse retail business needs. Raymark's technology platform was also a good fit for Xanterra's information technology strategy as it provides the toolsets that allow our users to effectively run our retail business units. We believe that Raymark will be a good long term business partner and feel they will provide the support and technology required for future growth and development."
Corporate Manager of Retail Systems, Xanterral Parks and Resorts
L€™Occitane en Provence (Health - Beauty Products): €œRaymark€™s Xpert-Series system supports all languages and currencies and its centralized architecture has combined our worldwide locations with two continental databases for Europe and the United States. The system is simple to use, has improved store operations and has resulted in improved efficiency across our retail network.€? Director of MIS, L'Occitane en Provence
Escada: "Raymark features flexible POS, inventory, and management systems that accommodate a constantly changing, seasonal merchandise mix like Escada€™s. With the cost savings and its reliable performance in delivering real-time data, Raymark€™s solution was easy to recommend for our worldwide operations.€? President, Escada Canada
Buffalo Jeans: €œRaymark€™s fully integrated head office and store solution introduced to us a new world of retaili
Chagnon Danielle
Chriqui Claude
Chriqui Marc
Chriqui Nadia Abergel
Egerton Sherry
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