Ontario – Toronto GTA – Etobicoke
Corporation
www.towhey.com
Ontario
Toronto GTA
Etobicoke
Corporation
active
TOWHEY Consulting Group is an international management consultancy specializing in integrated issues, risk and crisis leadership. We help leaders build stronger organizations and prepare for, then lead them effectively through major crises while maintaining their ability to accomplish the mission.
Services include: Issues, Risk - Crisis Leadership: TOWHEY Consulting Group Inc. is one of the only firms in the world that helps organizational leaders prepare for, then lead their organizations through, all four major types of crisis impact.
We take an integrated approach, helping clients seamlessly integrate their issues, risk and crisis management processes to provide the best possible capacity to avoid, resist and mitigate crisis. Our consultants include former military crisis leaders, private sector crisis managers and veteran emergency services personnel who have worked around the world in disaster and combat zones, as well as alongside police and other emergency services.
We provide crisis management planning assistance, client training and issues-avoidance counsel before a crisis occurs. We also provide "front-line" support during a crisis, when one does occur. Our team includes the crisis management experts who created the CAPER Crisis Management FrameworkTM and who have developed crisis management plans, doctrine and training programs for: the Department of National Defence, Royal Canadian Mounted Police, UN Peacekeeping forces, Search and Rescue, major banks, educational institutions and global corporations.
Our Crisis Leadership services are broadly grouped into three major areas: Pre-planning --
* Crisis Plan Review
* Business Impact Assessment
* Crisis Plan Development
* Backplanning
* Scenario Analysis + Testing
* After Action Reviews
* Lessons Learned Capture + Integration
Training --
* Exercises + Simulations
* Training for C-suite Executives
* Crisis Management Team Training
* Seminars + Workshops
Operations --
* Third Callâ„¢- Crisis Management support
* CROSS Teamâ„¢ - Crisis Response On-Scene Support Team
* ROCCâ„¢- Remote Operations Control Center
* After Action Reviews
Building Organizational Strength: We work with organizations in the public, private and non-profit sectors to increase organizational strength, develop enterprise-wide resilience to crisis and improve leadership at all levels.
Our lead consultants have front-line experience as general managers in successful, best-in-class organizations in the private and public sectors. They've built, nurtured and led successful teams to achieve challenging objectives under less than ideal circumstances. They have a broad range of professional experience and have built up an uncommon depth of knowledge about what it takes to successfully lead a winning team. They've also worked closely with organizational leaders from CEO to Deputy Minister to senior executive and line managers -- helping them develop essential skills for success, helping them cultivate effective teamwork and enshrine high performance values unique to their individual circumstances.
Many of our clients are interested in both crisis leadership and organizational strength building services - others are simply interested in building a stronger, better performing, more successful enterprise. Everything we do is customized to the unique needs of our clients. Here are some of the more common service elements that clients request: Our Organizational Strength Building services include: * Management Consulting
* Organizational Assessment
* Org.Design + Structure
* Leadership Assessment
* Leadership Development + Coaching
* Team Assessment
* Team Design + Building
* Team Coaching
* Managing major changes
* Strategic Influence
* Corporate Communication Strategy (internal - external)
Country of Ownership: Canada
Year Established: 1998
Exporting: Yes
Primary Industry (NAICS): 541612 - Human Resources Consulting Services
Alternate Industries (NAICS): 541619 - Other Management Consulting Services
541810 - Advertising Agencies
611430 - Professional and Management Development Training
Primary Business Activity: Services
Total Sales ($CDN): $200,000 to $499,999
Number of Employees: 10
Services:
Corporate communication, Crisis management, Human resources, Workshops - seminars, Military marketing solutions (tm), Issues management, Crisis leadership, Third call (tm) crisis management support service, Cross team (tm) crisis response on-scene support team, Rocc (tm) remote operations coordination center, Employee and family readiness program, Seven keys to strategic influence (tm), Strategic influence development, Exercises - simulations, Crisis leadership training, Business continuity
Products:
Careermap (tm), Facet5 (tm) personality assessment
Sector:
Key / Major Clients: MDS Pharma Services
CIBC
TD Canada Trust
Petro-Canada
Keiser College
Keiser Career College
Everglades University
Commownealth Legal
Afterburner Accelerated Fitness
Crossflow Aerospace
Ontario Tourism Marketing Partnership Corporation
MEDEC
Agriculture - Agri-Foods Canada
Ontario Ministry of Tourism
Ontario Ministry of Citizenship - Culture
Ontario Ministry of Health and Long Term Care
Ontario Ministry of Solicitor General - Correctional Services
Ontario Ministry of Economic Development - Trade
Success Stories: US-based University network
A large multi-campus university network in the southern U.S. faced a number of potential crisis concerns. With more than a dozen campuses situated in the heart of the hurrican belt, major storms were a frequent cause of business disruption and major damage. Other concerns included the potential for criminal attacks, i.e. "campus shooters" as well as routine concerns about potential reputational issues.
TCG consultants initially delivered a fully customized two-day executive training session to C-Level managers, designed to provide them with an overview of crisis leadership issues and best practices and to facilitate a practical, focused discussion of issues, risks and potential business impacts. Following this session, TCG worked closely with the client's newly appointed director of crisis management to help develop a comprehensive all-risks crisis management framework and corporate plan.
The client now has crisis management teams in place at the corporate cand campus level, and invested in training and technology to better enable it to manage effectively through any type of crisis.
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Multi-national Biotechnology Research Corporation
A global biotechnology research partner that provides mission critical laboratory and research services to the world's leading pharmaceutical companies required a cost-effective approach to crisis management for. With largely independent operations in over two dozen countries world-wide, it required an approach that would recognize the significant differences between each local operation while providing a high degree of standardization to enable rapid, cost-effective roll out with minimal corporate support.
TCG worked closely with the corporate managers leading the project to develop a CAPER-based crisis management framework that met the unique needs of this large, multinational client. A Disaster Recovery Plan was developed and rolled out worlwide, complete with DisasterPakTM Action CardsTM for each crisis management team member. A full transfer of knowledge was completed, allowing the client's own management staff to complete the roll out and manage internal training needs.
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Royal Canadian Mounted Police (RCMP)
The RCMP, Canada's national police force, is charged with responsibilities ranging from general service policing in small towns and major cities to nation-wide counter-drug, criminal intelligence, and national security operations.
Faced with a growing need to conduct effective, high-risk policing operations in rural areas, an RCMP Emergency Response Team (ERT) approached the president of TOWHEY Consulting Group for assistance. Working closely with the police ER
Ferguson Carol
Towhey Mark G.
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