Ontario – Toronto GTA – Downtown Toronto
Corporation
www.cciinteractive.com
Ontario
Toronto GTA
Downtown Toronto
Corporation
active
Operating name: Cci
CCI designs cost effective online and mobile custom training and product knowledge solutions for hundreds of clients delivering thousands of hours of knowledge directly to the people who sell, service, and support their products. We have an unmatched depth of experience in the creation and delivery of training and product knowledge that includes industry-leading solution consulting, content development, content delivery and a comprehensive suite of analytic and measurement tools.
Country of Ownership: Canada
Year Established: 1992
Exporting: Yes
Primary Industry (NAICS): 541510 - Computer Systems Design and Related Services
Alternate Industries (NAICS): 611420 - Computer Training
611430 - Professional and Management Development Training
611710 - Educational Support Services
Primary Business Activity: Services
Number of Employees: 100
Services:
Cci consulting services
Products:
The digital human experienceâ„¢, Learning objects, Cci platform, Interactive product demonstrations, Cci mobile platform - inccitetm
Technology:
CCI is a leading global supplier of Internet and wireless-based learning, knowledge and corporate communication solutions for organizations. In business since 1992, our clients include General Electric, IBM, Microsoft, Honeywell, American Eagle Outfitters, the Royal Bank of Canada, Manulife Financial, Puma, US Concrete, Watson Wyatt, Federal Express and hundreds others.
Sector:
Classification Codes
Dun and Bradstreet Number: 259401388
Plant Information: Total Plant Size (Areas sq ft): CCI owns and occupies as its head office a 40,000 square foot building designated a heritage site by city government. Originally constructed in 1833, we have restored it to its original condition – exposed brick interior, hardwood floors, original interior support beams, all of which make for a unique and congenial work environment. It is located in Toronto€™s historic city centre, and is a stone€™s throw from the original city hall.
Distribution of Employees
CCI offers a complete professional services and production capability and has assembled a full time staff that currently exceeds 100 employees. Currently 80% of the employees are client development, 10% in customer support and 10% in Research and Development.
Unique Applications: CCI Value Propositions Include;
• Increase Your Agility. Extend your reach in order to quickly and cost effectively deliver compelling communications and share pertinent information aligned around important corporate initiatives.
• Inspire Positive Behavior. Create awareness and achieve great results by capturing the €œPower of a Person€? (CCI€™s Digital Human Experienceâ„¢) to energize and engage your audience.
• Reduce Training Costs. Transferring more knowledge to a larger group of learners, in a shorter period of time while aligning to measurable business outcomes equates to superior results. CCI enables our clients to reach 10 times their audience and transfer 10 times the total knowledge at 1/10th the cost of traditional classroom learning.
• Enable Continuous Availability of corporate content while ensuring a consistent knowledge transfer each and every time. On-demand and multi-purpose learning used as a Just-In-Time (JIT) job-aides, pre-event, post event, refresher training, Webinars, self-paced learning, classroom courseware, and virtual classroom courseware.
• Boost Learning - Collaboration by creating awareness, sending invitations to events, promoting incentives and offering certification. Equip each and every employee with access to professional electronic resources including document and presentation templates, sample messages, scripts and digital videos (DHE€™s) in various media formats.
• Improve Accessibility. Leverage the internet to improve accessibility for learning for your widely dispersed employees; whether it€™s on computers or smart-phones
• Suit All Learning Styles. Provide flexibility for education to suit all learning styles and needs; self-service online/e-learning, instructor led training (ILT), blended learning that combines a variety of styles as well as mobile learning for anytime, anywhere learning with enrollment and attendance tracking.
• Track Your Results. Extensive reporting capabilities enable users and management to leverage training resources with ease by viewing, exporting and importing report data as well as aligning with corporate KPI (Key Performance Indicators).
• Align Product Awareness To Results. Software-as-a-Service (SaaS) Performance Management Delivery Framework (PMDF) delivers, tracks, manages, measures, and reports against your key business indicators.
Key / Major Clients: Information is available upon request. Please contact info@CCIinteractive.com for an industry specific client and/or reference.
Success Stories: Honeywell
Honeywell has developed many of the groundbreaking advances that have shaped today€™s residential and commercial security systems. Honeywell is also on the forefront of advancements in long range radio, internet alarm communications and sensor technology including the development of the world€™s best-selling glass-break detectors. As a leading edge company that values teamwork and encourages professional growth, Honeywell partnered with CCI in January, 2004 to build custom online training to support their employees, dealers and customers. Since then, CCI has worked with several Honeywell divisions including Honeywell Sensing - Control that launched their digital university on October 3rd, 2005. In the first year alone, over 48,000 online classes were taken, 24,222 hours of training was completed which resulted in 22 times the amount of training delivered in 2004 while achieving a return on investment that was 218% greater than traditional classroom learning. As a result, Honeywell continues to achieve record sales growth and continues to rely on CCI€™s result-driven solutions.
American Eagle Outfitters
American Eagle Outfitters is a leading retailer that designs, markets and sells its own brand of laidback, current clothing targeting 15 to 25 year-olds, providing high-quality merchandise at affordable prices. AE's original collection includes standards like jeans and graphic T's as well as essentials like accessories, outerwear, footwear, basics and swimwear.
American Eagle Outfitters currently operates over 1000 AE stores in 50 states and in the District of Columbia and Puerto Rico, and over 75 AE stores in Canada. AE also operates ae.com, which offers additional sizes and styles of favorite AE merchandise and ships around the world. The company opened MARTIN + OSA, a new sportswear concept targeting 25 to 40 year old women and men.
AEPC – American Eagle Performance Centre is a client hosted CCI Platform supporting over 33,000 learners with over 100 custom developed learning objects.
Royal Bank of Canada (RBC)
RBC provides personal and commercial banking, wealth management services, insurance, corporate, investment banking and transaction processing services on a global basis. RBC employs more than 70,000 full and part-time employees who serve more than 15 million personal, business, public sector and institutional clients through offices in Canada, the U.S and 46 other countries. RBC has entrusted CC to build their online training programs because of our 16 years of experience, our portfolio of world class clients as well as our ability to deliver highly robust, richly interactive, deeply compelling and attractive short learning modules that capture the learner€™s attention for longer periods.
Testimonial: Listen to a Digital Human Experience (DHEâ„¢) testimonal from one of our clients at: http://www.cciinteractive.com/portfolio/cs_honeywell_sandc.asp
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