British Columbia – Maple Ridge – Maple Ridge
Corporation
dcom.ca
British Columbia
Maple Ridge
Maple Ridge
Corporation
active
Management Consulting specializing in Communication/HR research and measurement. Research design - analysis and consulting advice on employee perceptions of the workplace experience (including employee engagement, HR programs/practices, communication audit, etc).
Country of Ownership: Canada
Year Established: 2000
Exporting: No
Primary Industry (NAICS): 541612 - Human Resources Consulting Services
Alternate Industries (NAICS): 541720 - Research and Development in the Social Sciences and Humanities
Primary Business Activity: Services
Number of Employees: 3
Aboriginal Firm: Procurement Strategy for Aboriginal Business Certified
Services:
Management consulting: employee engagement and opinion research, Cmc
Sector:
Classification Codes
Dun and Bradstreet Number: 243411795
Distribution of Employees
3
Unique Applications: Jean Douglas, BA, MA (Industrial and Organizational Psychology), CHRP (Certified Human Resources Professional), CMC (Certified Management Consultant) offers clients the following: Employee Research and Measurement Experience
Proven experience in organizational (employee and employee engagement) research and measurement methodologies as evidenced by: a. Formal relevant education credentials (e.g., post-graduate degree in Industrial and Organizational Psychology).
b. More than 20 years of research and measurement consulting experience (i.e., designing and conducting employee surveys for a variety of clients across industrial and geographical locations sectors).
c. Teaching and/or presenting to adults on the topic: i. Survey design
ii. Statistical analysis of survey data
iii. Interpreting survey results
iv. Presenting survey results
Experience and Expertise in Survey Design and Statistical Methodologies
Proven experience in employee engagement survey design and statistical analyses: a. Use of appropriate psychometric procedures and current scientific or professional knowledge for survey design, standardization, validation, reduction or elimination of bias, and recommendations for use.
b. Appropriate use of advanced statistical analyses (e.g., factor analyses, reliability analyses, calculating sample sizes, predictive analyses, inferential and descriptive analyses).
c. Presenting the data in a number of formats to aid the reader in understanding the data.
d. Segmenting the data appropriately (in meaningful ways without conflicting with the confidentiality promise).
e. Designing statistically valid and reliable survey questionnaires.
Experience and Expertise in Assisting Organizations Understand their Survey Results
Proven experience in helping / consulting to organizations: a. Interpreting employee engagement results and writing reports that clients without a statistical background can understand and use.
b. Proven experience in all stages of the conduct of multi-employer employee engagement surveys.
c. Have employee research and measurement experience working with employers: i. Medium to large sized employers
ii. In union and non-union environments
iii. Across business sectors (natural resources, technology, health care, blue collar, white collar, etc.)
iv. In public, private, and not-for-profit sectors
v. In single and multiple locations
vi. In provincial, national and international locations
Adherence to Professional and Ethical Standards
In addition, Douglas Communications Inc. will: a. Maintain or exceed established professional and/or ethical standards for Research and Measurement, Human Resources and Consulting as set out by relevant National/International Professional Associations (Canadian Management Association, International Association of Business Communicators, Provincial HR Associations, etc.), with special emphasis on: i. Informed consent
ii. Ethical use of survey data
iii. Confidentiality
iv. Privacy
b. Maintain or exceed established quality standards for the development, conduct and delivery of the research and measurement services offered.
Key / Major Clients: Rogers Retail Inc.
Dominion Construction Inc.
Aboriginal Human Resource Council
Insurance Corporation of BC
Commissionaires of BC
Testimonial: Jean has been working with us since 2007 on employee research projects and we are now in the process of conducting our third annual employee surveys. (We conduct two surveys a year, one for salaried and one for hourly employees.) She has done an excellent job on the design of the surveys, the analysis of the results, conducting post survey employee focus groups and, most importantly, reporting back to our executive with constructive feedback and recommendations voiced from a strategic perspective. She takes the data from the survey and delivers a message they can relate to. The feedback from our annual employee research is now an important element in developing our annual business plans and a key target results area.
Comment from Jean Rankin, Dominion Construction Inc.
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Why should you do business with Jean Douglas?
In my opinion the answer to this question can be captured in three short words: Jean delivers value.
To elaborate, Jean has a broad depth of experience, expertise and insight that is not typical of the vast majority of business consultants out there. What Jean delivers is high quality work, on time and at the agreed price.
Jean is one of Canada€™s top data research and employee engagement experts. I€™m confident she could help any business better understand the perceptions and attitudes of their people and help translate this knowledge into strategies, action and ultimately business success.
Jean€™s research techniques not only helped me build an employee communications program at Rogers Retail, but also sell more non-typical communications approaches to my senior management team.
But the best thing about Jean is her super pleasant personality. I€™ve never her seen her angry or frustrated when direction or timelines change. In fact it is just the opposite, she consistently brings a passion for people and excitement about helping her clients be successful.
Harold Simons, Senior Manager, Frontline Communications at Rogers Communications Inc
Douglas Jean
Webster Susan
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