Emtec Infrastructure Services Canada Corporation

Ontario – Ottawa – Kanata

Corporation

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Details

Corporation

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Operating name: KOAN-IT Corp.



KOAN-IT offers products and services around IT Service Management (ITSM). ITSM is concerned with delivering and supporting (as opposed to developing) IT services that are appropriate to an organization's business requirements. It is a discipline that encompasses a set of co-operative and inter-related processes such as help desks, service desks, change and release management, incident and problem management all aimed at ensuring the quality of IT Service Delivery in an operational environment. Specifically, our consulting services are targeted at process and technology challenges in the areas of project and portfolio management and IT service design and operational improvements
Country of Ownership: Canada
Year Established: 2003
Exporting: No
Primary Industry (NAICS): 541510 - Computer Systems Design and Related Services
Primary Business Activity: Services
Total Sales ($CDN): $1,000,000 to $4,999,999
Number of Employees: 15

Services:
It service management

Products:
Remedy

Technology:
KOAN-IT offers products and services around IT Service Management (ITSM). ITSM is concerned with delivering and supporting (as opposed to developing) IT services that are appropriate to an organization's business requirements. It is a discipline that encompasses a set of co-operative and inter-related processes such as help desks, service desks, change and release management, incident and problem management all aimed at ensuring the quality of IT Service Delivery in an operational environment. Specifically, our consulting services are targeted at process and technology challenges in the areas of project and portfolio management and IT service design and operational improvements

Sector:
Key / Major Clients: DND
Candian Food Inspection Agency
Canadian Coast Guard
HRDC
Export Development Corporation

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Profile ID: LFCA-COD-O-33063

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