Ontario – Toronto GTA – Brampton
Corporation
www.mikecom.ca/
Ontario
Toronto GTA
Brampton
Corporation
active
•Technical Support
•Networking and Cabling
•Computer Repairs
•Customer Interface
•Field Support/Service
•Website Construction
•Surveillance and Security
Country of Ownership: Canada
Year Established: 2010
Exporting: No
Primary Industry (NAICS): 541510 - Computer Systems Design and Related Services
Alternate Industries (NAICS): 238210 - Electrical Contractors and Other Wiring Installation Contractors
518210 - Data Processing, Hosting, and Related Services
561621 - Security Systems Services (except Locksmiths)
811210 - Electronic and Precision Equipment Repair and Maintenance
Primary Business Activity: Services
Services:
Security and fire alarm systems installation
Technology:
To obtain challenging projects for progressive organizations where we can make meaningful contributions by utilizing our education and computer expertise to achieve and surpass corporate goals.
Sector:
Key / Major Clients: WORK EXPERIENCE
American District Telegraph Security Services (ADT), Mississauga, ON Oct 08/Present
Security and Fire Alarm Systems Installer (Sub-Contractor)
• Demonstrate systems for customers, and explain details such as the causes and consequences of false alarms.
• Keep informed of new products and developments.
• Adjust sensitivity of units based on room structures and manufacturers' recommendations, using programming keypads.
• Drill holes for wiring in wall studs, joists, ceilings, and floors.
• Examine systems to locate problems such as loose connections or broken insulation.
• Feed cables through access holes, roof spaces, and cavity walls to reach fixture outlets; then position and terminate cables, wires and strapping.
• Inspect installation sites and study work orders, building plans, and installation manuals in order to determine materials requirements and installation procedures.
• Install, maintain, or repair security systems, alarm devices, and related equipment, following blueprints of electrical layouts and building plans.
• Mount and fasten control panels, door and window contacts, sensors, and video cameras, and attach electrical and telephone wiring in order to connect components.
• Mount raceways and conduits, and fasten wires to wood framing, using staplers.
• Test and repair circuits and sensors, following wiring and system specifications.
• Test backup batteries, keypad programming, sirens, and all security features in order to ensure proper functioning, and to diagnose malfunctions.
Walker International Transportation, LLC Pickering, ON Jun 08/Jun 09 Network Administrator/Consultant (Sub-Contractor)
• Supported and repaired Microsoft Windows 2003 Server-based IT networks, work on-site and remotely to diagnose and fix both emergency and lingering problems related to uptime, protection, performance, connectivity, and overall functionality
• Configured and deployed Windows XP desktop computers. Setup and analyze a variety of network utilities and application program; and provide software support on computer network and troubleshoot hardware and software conflicts and problems
• Serviced and administered Microsoft Outlook client with BackOffice Microsoft Exchange Server, Microsoft Office applications, phone communications, and high-speed Internet connection; and create accurate records of the network as it expands
• Administered cabling, configured and installed computer hardware, computers and computer networks and software for network and stand alone computers; and provided on-site coordination and support for subcontractors (e.g. would handle wiring for computer installation); and coordinated all necessary maintenance services to all hardware and networks
Data Impeccable Inc. Toronto, ON Feb 08/Present Network Support Technician
• Identify, troubleshoot and resolve hardware, software and network-related problems
• Install, certify and troubleshoot campus and remote-campus network cabling infrastructure, including a wide variety of local area network equipment and software
• Install and configure PC hardware such as network cards, hard drives, and soundcards
• Troubleshoot and resolve common PC server hardware and operating system problems
• Support office productivity software such as Microsoft Exchange and Office 2000/XP/2007 in the networked environment
• Secure and troubleshoot the computer network
• Install and manage routers and switches
• Provide technical support to users regarding hardware, software, and network related problems
• Assist in optimizing computer and network performance
• Perform setup and installation of computers, networks, peripherals, and software for users
• Perform other related essential job functions as assigned
Renewed Computer Technology Mississauga, ON Jan 08/Jun 08
Assistant Lead Computer Refurbishment Technician
(Promotion during six months non-binding contract position)
• Co-managing a team of 12 to15 computer refurbishment technicians
• Resolving higher complexity computer hardware issues that cannot be handled by others
• Training new employees, mainly recent post-secondary graduates and co-op students from a variety of fields
• Assigning and coordinating incoming computer orders from schools and charities across the greater Toronto area
• Receiving and testing small scale personal and corporate computer donations
• Handling warranty claims and warranty repairs/replacement
• Playing a major role in the transition from the deployment of Microsoft Windows 2000 to Microsoft Windows XP: • Helped in creating an OEM unattended Windows XP installation and writing documentation detailing the creation of this installation
• Aided in writing documentation detailing the Windows XP deployment process, including completion of Microsoft Authorized Refurbisher forms for certificate of authenticity labels and the use of the Sysprep utility
• Assisted in managing the creation of a new library of Windows XP disk images for a wide variety of hardware configurations
• Testing and refurbishing a wide variety of business class workstations, towers, servers, and laptops from a variety of brands such as IBM/Lenovo, HP, Compaq, Dell, Toshiba and various unbranded computers
• Identifying and diagnosing computer hardware faults and locating hardware drivers
• Erasing data from donated hard drives using the RCMP licensed DSX and DBAN applications
• Deploying Microsoft Windows 2000/XP using Symantec Ghost, PowerQuest Disk Image, and PING (Partimage Is Not Ghost)
• Maintaining documentation in accordance with ISO 9001:2000 standards
Success Stories: WE MAKE IT HAPPEN
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