Quebec – Montreal – Downtown Montreal
Corporation
www.teleperformance.ca
Quebec
Montreal
Downtown Montreal
Corporation
active
Call center for customer service and sales campaigns.
Inbound and outbound, IVR(Interactive Voice Response), call
center consulting and co-sourcing. E-mail, e-commerce support
and
web call back.
260 automated work stations.
Winner of the 1998 and 1999 Consumer choice.
Active member of AMM, AMQD, Chamber of Commerce of Montréal,
Help
Desk Institute, Canadian Marketing Association and of Call
Centre
Management Association.
Country of Ownership: Canada
Year Established: 1979
Exporting: No
Primary Industry (NAICS): 561420 - Telephone Call Centres
Primary Business Activity: Services
Number of Employees: 400
Services:
Telemarketing, multimedia and contact center services
Technology:
- Melita predictive dialer, EIS predictive dialer Wyse dialer
- Lucent Definity PBX
- Infoswitch Teknekron ACD
Chiasson Annie
Fagnan Gilles
Fourcaudot Roselyn
No associations
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Profile ID: LFCA-COD-O-30732